Generator Power is the UK's largest Independent generator company with over 27 years of experience in the industry. Generator Power has grown in recent years and is ready for further expansion. This growth offers the opportunity for a Senior Night Shift Manager to join our team in Normanton.
Shift Pattern:
4 on 4 off shift pattern - including weekends Roles and Responsibilities: Monitoring telemetry alarms and responding appropriately to individual customer requirements. Monitoring customer strategic sets and arranging fueling where required. Answering all calls for emergency hire equipment, arranging its delivery and keeping the customer updated at all times. Responding to any breakdown requests, providing technical support where possible or ensuring engineers are dispatched promptly. Ensuring comprehensive handover of out of hours actions are relayed to day shift. Arranging transport movements where necessary in a timely manner. Processing chargeable and non-chargeable job sheets. Reconciling breakdown job sheets to breakdown log. Supporting fuel team and service team function(s) as required. Overseeing and updating meter calibration process. Ensuring loan vehicle supplied is kept clean and tidy at all times, serviced within manufacturer’s guidelines, and ensuring any defects are notified to correct parties and rectified in a timely manner. Experience Required: Competent on Microsoft Excel. GCSE in English & Maths. Confidence with IT and computer packages. Any technical/engineering experience would be advantageous. Management experience. Administration or Hire desk experience. Worked with InspHire. Excellent organisation skills. Good communication skills, written and verbal. An ability to work efficiently under pressure. Ability to understand and implement written and verbal instructions. Work well on own initiative and as part of a team. Ability to ensure the work gets done in a timely and effective manner. Ability to follow Company policy and procedures. Self-motivation. Job Types:
Full-time, Permanent Benefits: Company pension Schedule: Night shift Experience: Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location:
In person
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4 on 4 off shift pattern - including weekends Roles and Responsibilities: Monitoring telemetry alarms and responding appropriately to individual customer requirements. Monitoring customer strategic sets and arranging fueling where required. Answering all calls for emergency hire equipment, arranging its delivery and keeping the customer updated at all times. Responding to any breakdown requests, providing technical support where possible or ensuring engineers are dispatched promptly. Ensuring comprehensive handover of out of hours actions are relayed to day shift. Arranging transport movements where necessary in a timely manner. Processing chargeable and non-chargeable job sheets. Reconciling breakdown job sheets to breakdown log. Supporting fuel team and service team function(s) as required. Overseeing and updating meter calibration process. Ensuring loan vehicle supplied is kept clean and tidy at all times, serviced within manufacturer’s guidelines, and ensuring any defects are notified to correct parties and rectified in a timely manner. Experience Required: Competent on Microsoft Excel. GCSE in English & Maths. Confidence with IT and computer packages. Any technical/engineering experience would be advantageous. Management experience. Administration or Hire desk experience. Worked with InspHire. Excellent organisation skills. Good communication skills, written and verbal. An ability to work efficiently under pressure. Ability to understand and implement written and verbal instructions. Work well on own initiative and as part of a team. Ability to ensure the work gets done in a timely and effective manner. Ability to follow Company policy and procedures. Self-motivation. Job Types:
Full-time, Permanent Benefits: Company pension Schedule: Night shift Experience: Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Management: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location:
In person
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