Job Title: Senior Office Administrator
Location: Mold, Flintshire
Salary: Up to A GBP 37,500 depending on experience
Job Type: Permanent, Full Time
About Us
Jackson Fire and Security is rapidly expanding operations across the UK, making now an exciting time to join a company which benefits from constant demand for its fire and security solutions. We work in a wide range of sectors including education, social housing, property management, and retail, offering solutions from basic fire extinguishers through to large commercial installations.
Working for Jackson Fire and Security, you will be a highly organised and proactive individual. You will be based at our Head Office in Mold, North Wales, and our standard working hours are 8am to 5pm Monday to Friday. Some flexibility will be required to support the needs of the business.
About The Role
As the Office Administrator, you will be responsible for supporting the Service Manager in running our team of lone working field-based Fire and Security Engineers and taking care of the daily running of the Operations office, ensuring that all customers are serviced on time and to the highest standards. Your duties will include:
Developing strong relationships with customers, focusing on customer service, retention, and growth Supporting and providing cover for the Service Manager as and when required, managing, motivating, and supporting field engineers directly Supporting the Projects team, ordering stock, collating packs, and booking in work Producing drawings for the Projects team (after suitable training) Resolving all customer queries promptly, ensuring delivery of the highest standards of service Monitoring and ordering materials and equipment, ensuring stock levels are correct
About You
Proven experience in administration in a busy, close working office environment: ideally gained within the fire protection or security industry, but full training and support will be given Highly driven and motivated with the ability to multi-task daily and prioritise workload Attention to detail is a key element of this role People management and motivation of the lone working engineers Strong commercial acumen Clear, effective, and influential communication skills at all levels Must be IT literate with knowledge of Microsoft and experience of using CRM systems Must have a Full UK driving licence
About The Benefits
Salary up to A GBP 37,500 depending on experience 25 days annual leave plus Bank Holidays Additional day off for your birthday Continuous ongoing training opportunities Private medical insurance Opportunities to progress within the organisation Company pension Regular team building days/nights out Quarterly recognition awards for outstanding performance Christmas Bonus Office based in Mold, North Wales
More Information
Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858.
We are committed to promoting diversity and inclusion in the workplace. We believe that a diverse and inclusive workforce enhances our ability to meet the needs of our clients and fosters a positive and collaborative work environment.
All applications for this vacancy are to be submitted online, and strictly no agency calls or agency CV submissions.
Please click APPLY to send your CV to be considered for this role.
Candidates with the relevant experience or job title of Operations Manager, Head of Operations, Operations Coordinator, Operational Manager, Office Manager, Senior Operations Executive, or Senior Ops Administrator will also be considered for this role. #J-18808-Ljbffr
Location: Mold, Flintshire
Salary: Up to A GBP 37,500 depending on experience
Job Type: Permanent, Full Time
About Us
Jackson Fire and Security is rapidly expanding operations across the UK, making now an exciting time to join a company which benefits from constant demand for its fire and security solutions. We work in a wide range of sectors including education, social housing, property management, and retail, offering solutions from basic fire extinguishers through to large commercial installations.
Working for Jackson Fire and Security, you will be a highly organised and proactive individual. You will be based at our Head Office in Mold, North Wales, and our standard working hours are 8am to 5pm Monday to Friday. Some flexibility will be required to support the needs of the business.
About The Role
As the Office Administrator, you will be responsible for supporting the Service Manager in running our team of lone working field-based Fire and Security Engineers and taking care of the daily running of the Operations office, ensuring that all customers are serviced on time and to the highest standards. Your duties will include:
Developing strong relationships with customers, focusing on customer service, retention, and growth Supporting and providing cover for the Service Manager as and when required, managing, motivating, and supporting field engineers directly Supporting the Projects team, ordering stock, collating packs, and booking in work Producing drawings for the Projects team (after suitable training) Resolving all customer queries promptly, ensuring delivery of the highest standards of service Monitoring and ordering materials and equipment, ensuring stock levels are correct
About You
Proven experience in administration in a busy, close working office environment: ideally gained within the fire protection or security industry, but full training and support will be given Highly driven and motivated with the ability to multi-task daily and prioritise workload Attention to detail is a key element of this role People management and motivation of the lone working engineers Strong commercial acumen Clear, effective, and influential communication skills at all levels Must be IT literate with knowledge of Microsoft and experience of using CRM systems Must have a Full UK driving licence
About The Benefits
Salary up to A GBP 37,500 depending on experience 25 days annual leave plus Bank Holidays Additional day off for your birthday Continuous ongoing training opportunities Private medical insurance Opportunities to progress within the organisation Company pension Regular team building days/nights out Quarterly recognition awards for outstanding performance Christmas Bonus Office based in Mold, North Wales
More Information
Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858.
We are committed to promoting diversity and inclusion in the workplace. We believe that a diverse and inclusive workforce enhances our ability to meet the needs of our clients and fosters a positive and collaborative work environment.
All applications for this vacancy are to be submitted online, and strictly no agency calls or agency CV submissions.
Please click APPLY to send your CV to be considered for this role.
Candidates with the relevant experience or job title of Operations Manager, Head of Operations, Operations Coordinator, Operational Manager, Office Manager, Senior Operations Executive, or Senior Ops Administrator will also be considered for this role. #J-18808-Ljbffr
