Senior Operations Manager

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Full time
Location: Chertsey
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Job offered by: OakGar Recruitment
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Are you looking for an Area Manager / Senior Operations Manager position supporting individuals with learning disabilities and challenging behaviour?

We have an exciting opportunity with a leading care specialist who is looking for an Area Manager / Senior Operations Manager to oversee some of their services in and around Chertsey, Surrey. The services specialise in supporting individuals with learning disabilities and challenging behaviour, so experience within this client group would be desirable. There is an element of field and remote working with this role, and due to the nature of this position, a driver would be essential.

The successful Area Manager / Senior Operations Manager will be responsible for: Motivating and inspiring your teams to provide outstanding support through effective training, coaching, and leadership by example. Acting as a role model and leader in the delivery of active support, empowering the people you support to have active and fulfilling lives aligned with their needs and aspirations. Working collaboratively with the other members of the Service Leadership Team to help oversee and manage the smooth running of these services including rostering, support plans, staff deployment, and managing budgets.

Key Skills: Empathy, compassion, and patience in our person-centred approach to providing support and leading your team to success. Effective communication skills with the ability to influence others and ensure you get the best from your team. Excellent leadership and team management skills to ensure you and your team work collaboratively and effectively. Being an effective coach and mentor for your team and possessing good IT skills. Ability to think on your feet and a commitment to see things through to get the best outcomes for the people we support.

Requirements of an Area Manager / Senior Operations Manager: A strong understanding of best practice in delivering support to people with different needs and a passion for doing so. Experience in the management of registered or supported living services including appraisals, coaching, performance management, managing budgets and financial information, as well as ensuring an inclusive working environment. Excellent communication and people management skills, with knowledge and a good understanding of current CQC regulations and compliance within the new framework, along with a proven track record of quality assurance and service improvement. NVQ Level 5 in Health and Social Care or a desire to work towards one. Driver essential.

What they offer you: £47,700 and £1,200 car allowance per annum Career progression and internal opportunities Sector-leading learning and development facilities Ongoing support from local and central teams The ability to build long-term relationships with people A permanent, stable job in an ever-growing organisation Pension scheme - if you join, they contribute too, and life cover is provided

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