Senior Parts Advisor – Wolverhampton

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Full time
Location: Wolverhampton
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Job offered by: Guest Motor Group
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Category:
Guest Truck and Van, part of Guest Group, is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer. We have been a family-owned and run business for over a century. The Group operates out of 13 full-service dealerships spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire, and South Yorkshire. Employee Benefits

Overtime payment. Bonus Scheme. Increased holiday entitlement with length of service. Recruitment incentive awards. Cycle to work scheme. Working Hours

8:00am – 5:00pm, Monday to Friday. Main Duties and Responsibilities

Dealing with customers promptly and exceeding customer expectations both face-to-face and via the telephone. Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner. Sets high standards for self and others; works effectively in partnership with all colleagues; supports actions that secure achievement of team objectives. Excellent organisational skills in a customer service environment. Person Specification

Prior knowledge of the automotive industry. Experience with accounting and payment processes including invoicing and payment collection. Computer literate (Word, Excel, and Outlook). Approachable. Good clear telephone manner. Strives to ensure customer satisfaction at all times.

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