Senior Performance Analyst
c.£55,000 per annum
Bedford
Permanent
Hybrid Working
We are seeking a Senior Performance Analyst to join our Digital Data Team. This role is integral to providing business insights through data analysis and involves collecting and interpreting performance data, developing performance dashboards, and providing actionable insights to stakeholders.
The successful candidate will align with our core values and have the ability to lead and manage complex projects and contribute to our performance analysis community. They are responsible for analysing performance data, identifying areas for improvement and optimisation, working with Product Managers, technical experts, and enabling functions.
Key Responsibilities:
Lead performance analytics workstreams from requirements gathering to testing and implementation within product delivery teams. Utilise a wide range of analytical tools and techniques to provide business insights. Develop and implement performance measurement frameworks, including Key Performance Indicators (KPIs). Conduct complex analysis and collaborate with cross-functional teams and analytical disciplines. Develop technical tools and techniques to aid in analysis. Ensure the accuracy, quality, and appropriate use of data and analysis. Digital and Performance Analysis:
Extensive experience in the digital space and previously completed the set-up of consolidated data frameworks taking fragmented data sets from across channels and data sources. Analysis and Insights:
Analyse and interpret key performance metrics and trends to inform decision-making. Develop performance dashboards and KPIs that align with business and operational goals and ensure accurate tracking of business outcomes. Communicating Analysis and Insights:
Ability to turn complex data into compelling, clear and actionable stories. Present analysis and visualisations in clear ways to communicate complex messages and give recommendations. Performance Measurement:
Lead the development of performance measurement frameworks and demonstrate a deep understanding of business goals and can turn these into tangible performance measures. Data-Driven Decision Making:
Support decision-making by providing data-driven insights, helping to prioritize initiatives and define performance targets. Use advanced data analysis techniques to inform prioritization and identify opportunities for improvement. Understanding Analysis across the product lifecycle:
Apply experience in multiple parts of the product life cycle. Identify the appropriate deliverables and engage the right people to meet them. Ability to work with other agile delivery disciplines throughout the product life cycle. Plan and proactively engage with the stakeholders at the appropriate stage of the project. Stakeholder Collaboration:
Maintain and develop strong relationships with key stakeholders, ensuring that their performance needs are met, and expectations are managed. Ensure clear communication of performance insights and data across business units. Verification and validation of data and analysis:
Set up a system to get data ready for use and specify how data should be cleansed and prepared. Able to bring data together from different sources and communicate the limitations of data. Peer-review colleagues’ outputs to ensure quality. Systems and Platform:
Hands on experience or exposure with Adobe Analytics is essential. Experience with Adobe Client Data Layer (ACDL), PowerBi, CRM, CCaaS, Excel, Google Analytics and Brandwatch also desirable. The Money and Pensions Service is based in Bedford and as a key employer in the town we work hard to ensure that we are an active part of the community. This is a great opportunity for you to join us in Bedford and to be an integral part of the Money and Pensions Service team. At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: Caring:
We care about our colleagues and people whose lives we are here to transform. Connecting:
We will transform lives through our ability to make positive connections. Transforming:
We are committed to transforming lives and make a positive societal impact. What Money and Pensions Service can offer you? Generous Annual Leave – 30 days plus Bank Holidays Pension scheme – contributions matched 2 to 1 (up to 10% of your salary) Interest-free loan to help you buy season tickets for buses and trains Cycle to work Scheme Subsidised eye test & flu jabs Life assurance scheme Give as you earn scheme Employee assistance programme (EAP) PAM Assist and PAM Life scheme (Wellbeing) Enhanced family and sick pay Paid volunteering (2 days a year) Recognition Scheme Discounts portal to numerous retailers If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required. Job Reference:
MaPS00676 Close Date:
03/02/2025 Job Type: Permanent Pay: £55,000.00 per year
#J-18808-Ljbffr
Lead performance analytics workstreams from requirements gathering to testing and implementation within product delivery teams. Utilise a wide range of analytical tools and techniques to provide business insights. Develop and implement performance measurement frameworks, including Key Performance Indicators (KPIs). Conduct complex analysis and collaborate with cross-functional teams and analytical disciplines. Develop technical tools and techniques to aid in analysis. Ensure the accuracy, quality, and appropriate use of data and analysis. Digital and Performance Analysis:
Extensive experience in the digital space and previously completed the set-up of consolidated data frameworks taking fragmented data sets from across channels and data sources. Analysis and Insights:
Analyse and interpret key performance metrics and trends to inform decision-making. Develop performance dashboards and KPIs that align with business and operational goals and ensure accurate tracking of business outcomes. Communicating Analysis and Insights:
Ability to turn complex data into compelling, clear and actionable stories. Present analysis and visualisations in clear ways to communicate complex messages and give recommendations. Performance Measurement:
Lead the development of performance measurement frameworks and demonstrate a deep understanding of business goals and can turn these into tangible performance measures. Data-Driven Decision Making:
Support decision-making by providing data-driven insights, helping to prioritize initiatives and define performance targets. Use advanced data analysis techniques to inform prioritization and identify opportunities for improvement. Understanding Analysis across the product lifecycle:
Apply experience in multiple parts of the product life cycle. Identify the appropriate deliverables and engage the right people to meet them. Ability to work with other agile delivery disciplines throughout the product life cycle. Plan and proactively engage with the stakeholders at the appropriate stage of the project. Stakeholder Collaboration:
Maintain and develop strong relationships with key stakeholders, ensuring that their performance needs are met, and expectations are managed. Ensure clear communication of performance insights and data across business units. Verification and validation of data and analysis:
Set up a system to get data ready for use and specify how data should be cleansed and prepared. Able to bring data together from different sources and communicate the limitations of data. Peer-review colleagues’ outputs to ensure quality. Systems and Platform:
Hands on experience or exposure with Adobe Analytics is essential. Experience with Adobe Client Data Layer (ACDL), PowerBi, CRM, CCaaS, Excel, Google Analytics and Brandwatch also desirable. The Money and Pensions Service is based in Bedford and as a key employer in the town we work hard to ensure that we are an active part of the community. This is a great opportunity for you to join us in Bedford and to be an integral part of the Money and Pensions Service team. At the heart of the Money and Pensions Service are our values – caring, connecting and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people in and around Bedford to come and work for us, but we need people who align themselves to our values: Caring:
We care about our colleagues and people whose lives we are here to transform. Connecting:
We will transform lives through our ability to make positive connections. Transforming:
We are committed to transforming lives and make a positive societal impact. What Money and Pensions Service can offer you? Generous Annual Leave – 30 days plus Bank Holidays Pension scheme – contributions matched 2 to 1 (up to 10% of your salary) Interest-free loan to help you buy season tickets for buses and trains Cycle to work Scheme Subsidised eye test & flu jabs Life assurance scheme Give as you earn scheme Employee assistance programme (EAP) PAM Assist and PAM Life scheme (Wellbeing) Enhanced family and sick pay Paid volunteering (2 days a year) Recognition Scheme Discounts portal to numerous retailers If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required. Job Reference:
MaPS00676 Close Date:
03/02/2025 Job Type: Permanent Pay: £55,000.00 per year
#J-18808-Ljbffr
