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Company Description
Informa helps the world work better. We enable people and organisations to grow by connecting them with valuable information, ideas and opportunities. We do this through specialist publications, events, training and market intelligence.
Informa Connect organises major branded annual events and operates specialist digital communities that are key convening places for a particular market.
We run around 800 events each year in over 60 countries, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses in Global Finance, Life Sciences and Pharma and in a number of other specialist markets.
Professionals in every specialist market have a need to meet, learn, network and be seen by peers and partners at their community's most important events.
We create powerful and imaginative environments for businesses and professionals to connect and learn, and continually enhance our events with new features and innovative content and formats.
Job Description
Informa Connect is seeking an experienced Senior Product Manager to lead our Life Sciences product portfolio, with a mandate to upgrade our product development approach and drive customer-centric innovation. As the Senior Product Manager you will be an independent strategic individual who can help put in place product development best practices, challenge existing thinking, and implement a robust customer centric approach.
You will collaborate with the Head of Product and various cross-functional teams to ensure seamless integration and alignment with our strategic goals.
Initial Priorities
Realign product development from a business-centric to a customer-first approach
Navigate and resolve conflicting stakeholder requirements and enable collaboration between the business and technology
Enhance user research capabilities
Drive strategic prioritization based on data-driven insights
Responsibilities
Strategy
Strategy & roadmap development: Collaborate with the Head of Product to implement Connect's Product Development framework, define and develop the product vision, roadmaps, and measurable success metrics
Requirement gathering and communication: Gather business requirements to inform new features and platform roadmaps
Define user journeys, develop concepts, and validate prototypes
Develop and communicate product strategies that balance business objectives with genuine customer needs
Roadmap Management
Manage and prioritize product backlogs with a rigorous, evidence-based approach
Develop compelling business cases for product enhancements and new initiatives, grounded in customer value and commercial potential
Evaluate and manage third-party software providers to ensure optimal solution fit
Work with head of product management to monitor spending vs. budget.
Relationship Management
Work with stakeholders to adopt a customer-centric product development approach, using robust research and data as the foundation for decision-making
Maintain a strong relationship with the technology team, ensure their understanding of the product strategy and their role to enable the execution of the roadmap through a smooth handoff of requirements. Maximize utilisation of allocated technology resources.
Create detailed product reviews for the leadership team with clear recommendations, supported by: comprehensive user research, demonstrable customer benefits, concrete use cases and commercial implications.
Serve as a strategic bridge between technical teams, senior leadership, and customer needs
Confidently and professionally challenge proposed solutions that do not align with customer requirements
Facilitate cross-functional alignment by creating clear, data-driven narratives that illustrate customer impact and business value
Analytics & Voice of Customer
Conduct comprehensive user research to deeply understand customer workflows, pain points, and unmet needs
Translate complex customer insights into clear user personas, detailed product briefs, and actionable roadmaps.
Design and implement robust methods for continuous user feedback collection
Contribute to and own OKRs and KPIs that reflect both customer satisfaction and business performance
Qualifications
Desired Competencies
Strategic thinking balanced with tactical execution
Ability to navigate complex stakeholder dynamics
Good storytelling skills to communicate a product vision
Required Qualifications
Demonstrated success in hands-on product management roles in complex, multi-stakeholder environments
Demonstrated ability to implement product management frameworks
Great communication and negotiation skills
Analytical capabilities with a data-driven decision-making approach
Experience in translating complex customer needs into actionable product strategies
A background in Life Sciences or related complex B2B/B2C industries is a plus
Additional Information
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
Freedom & flexibility:
colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely.
Great community:
a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks.
Broader impact:
take up to four days per year to volunteer, with charity match funding available too.
Career opportunity:
the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves.
Time out:
25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
A flexible range of personal benefits to choose from, plus company funded private medical cover.
A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more.
Recognition for great work, with global awards and kudos programmes.
As an international company, the chance to collaborate with teams around the world.
We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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