Senior Product Manager (Voice)

VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. With over 250,000 users across more than 10,000 locations in 25+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey! As a Senior Product Manager for the Voice product area, you will be responsible for defining and delivering solutions that address complex customer problems while driving business outcomes. The voice team’s goal is to build world-class voice products that empower retail associates by making in-store communication easier and more intuitive. This area focuses on voice services, AI integration, and voice activation - key technologies that are reshaping how retail businesses communicate and operate. This role is not about simply managing a backlog or executing tasks handed down from leadership. It’s about owning the product vision, deeply understanding customer needs, and working collaboratively with cross-functional teams to deliver innovative solutions. Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK. Requirements for Senior Product Manager A strong foundation in product management principles with at least 5+ years of experience in building technology products. A proven history of delivering innovative products that solve meaningful customer problems while meeting business objectives. An understanding of voice interfaces and AI frameworks such as large language models or machine learning systems. Exceptional collaboration skills with the ability to work effectively across engineering, design, and business teams in an agile environment. Data-Driven & Analytical Mindset: Proficient in leveraging data and analytics to guide product decisions, set KPIs, and track progress. Agile Product Management: Solid understanding of agile methodologies and experience in managing agile teams or working within agile frameworks. User-Centric Design: A deep commitment to building solutions that focus on customer needs, with an eye for enhancing the user experience and driving high adoption rates. Pragmatism and Focus: You balance ambition with realism, ensuring product decisions are both innovative and solve real end user problems. Adaptability: You are comfortable navigating ambiguity and pivoting strategies when market conditions or customer needs evolve. Empathy for Users and Teams: Deeply understand customer pain points whilst also appreciating the challenges faced by internal stakeholders like engineers or sales teams. Resilience and Growth Mindset: Views challenges as opportunities to learn and improve, demonstrating a commitment to personal and professional growth. Confidence with Humility: Able to advocate for their vision while remaining open to feedback and alternative perspectives. Responsibilities as Senior Product Manager Own the Product Vision: Develop and articulate a compelling vision for the Voice product area that aligns with VoCoVo’s broader strategy. Drive Outcomes, Not Outputs: Focus on solving real customer problems in ways that create measurable business value. Collaborate Cross-Functionally: Partner closely with engineering, design, marketing, and sales to deliver solutions that are both feasible and desirable. Lead Innovation in Voice & AI: Explore opportunities to integrate cutting-edge technologies such as voice activation systems, AI frameworks (e.g., machine learning models), and unified communication tools into VoCoVo’s offerings. Deliver Results: Work with teams to translate product strategies into actionable roadmaps, user stories, and requirements in a fast-paced environment. Salary Salary range: £75,000 - £85,000

Benefits 25 Days Holiday + Bank Holidays (increases with years of service) Option to Buy or Sell 5 days holiday each year Sick Pay - 8 weeks full pay, 4 weeks half pay Life Assurance - (4 times basic pay) Private Medical Insurance Employee Assistance Programmes (EAP) Cycle2Work Scheme Electric Car Green Salary Sacrifice Scheme Enhanced Maternity & Paternity Package Child Care Scheme Training & Development Company Organised Events Pension (Royal London Group) 5% Employer Contribution Matched Apple MacBook, Wireless Magic Mouse and Keyboard, Monitor and Headphones Diversity and Inclusion At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together. We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage. Company Values Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative and innovative culture.

VALUED Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity. ONE TEAM Collaboration of all for VoCoVo’s happiness and success. INNOVATION Our products are constantly evolving to tackle the pain points of retailers across the globe. CUSTOMER FOCUSED Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations. EMPOWERED Our people are empowered to do the right thing and make decisions without loads of red tape. If you feel this could be the right fit, apply now!

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