Senior Program Manager

Our entire business works hard to delight our customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid, and intentional. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together, roll up their sleeves, and aren’t content with just standing still. We’re aiming to become the most customer-centric company on Earth. Amazon Shipping Amazon Shipping is looking to hire an analytical, technically skilled, innovative, hands-on, and customer-obsessed Sr. Program Manager that can drive innovation and execution in transportation networks. As a member of the EU Amazon Shipping team, you will be responsible for optimizing the transportation and delivery network to meet with the strategic network plan. Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? What if you could use your creativity to change the direction of the entire transportation and delivery sector to raise the bar on customer experience? This is a great opportunity to be part of a team and initiative that is at the very start of its journey. You will be part of the core team that will design, build, and implement a shipping network that will exceed our customer’s expectations. Key job responsibilities This role will involve leading key Capacity integration programs coordinating with stakeholders and setting up all aspects of the S&OP function from demand and capacity forecasting, execution, software designing, and driving process improvements. As a Sr Program Manager, you will help Amazon Shipping manage, improve, and optimize the way parcels are shipped from our shippers and delivered to our customers. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and enjoying working with a large scale of data. They have a passion for logistics and customer experience. Key responsibilities but not limited to would be: Build strategic plans to fulfill customer demand in a cost-efficient way. Work with operational stakeholders to drive execution to the plans. Lead daily, weekly, monthly operational cycles with operational stakeholders and Business, along with onboarding the right strategic shippers. Highlight misses, direct appropriate closure actions within the supply chain. Drive first mile supply chain forecasting accuracy working with local in-country business and operational teams. Provide actionable insights into current forecasting issues and improvement avenues. Lead the end-to-end planning for key events like Prime Day or other initiatives and peak. Support the expansion of the network, new locations from analyzing where we expand to how fast. Work with business teams to define requirements and high-level process/system solutions. Drive standardization of tools and processes to build scalable execution plans with the operations team. As part of the EU planning standardization team, lead the tools adoption and share best practices across the UK and Italy. Manage the timelines with partner teams to support project launches and drive improvements. Basic qualifications Bachelor or equivalent education in Mathematics, Statistics, Computer Science, Operations Research, Logistics, Supply Chain, Economics, Business Administration, or a similar related discipline. Work experience in business analytics with demonstrated proficiency in quantitative analysis. Excellent Microsoft Excel skills. Experience with SQL or other programming experience. Experience in project management, handling multiple priorities, and working with varied stakeholders. Preferred qualifications Masters degree in Engineering, Statistics, Computer Science, Business Analytics, Information Systems, or related field. Professional work experience in a role requiring application of analytic skills to integrate data into operational planning. Working knowledge of SQL / ETL and visualization tools like Tableau. An ability and interest to work in a fast-paced and rapidly-changing environment. Recent experience in project management, handling multiple priorities, and working with varied stakeholders.

#J-18808-Ljbffr