Remote - United Kingdom See yourself at Twilio
Join the team as Twilio’s next Senior Program Manager, Talent Management. Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. About the job This position is responsible for designing and managing programs that support Twilio’s Career Moves framework, including lateral moves, promotions, and stretch projects. This role will work closely with the Talent Management team to ensure alignment with broader talent strategies. Responsibilities In this role, you’ll: Design and manage internal mobility programs that facilitate career growth and retention. Collaborate with cross-functional teams to ensure seamless execution of processes. Develop project plans, secure resources, and drive schedules for internal mobility initiatives. Collaborate across teams to define strategy, set goals, and meet timelines. Report on program status, outcomes, and results, sharing insights with stakeholders and executives. Implement structured change management strategies, assessing organizational readiness and tailoring approaches to increase adoption. Build and execute communication plans that clarify changes, key messaging, and impacts. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. Required: 6-8 years in talent management, with a focus on internal mobility or workforce planning. Strong program and project management skills, including planning, execution, and stakeholder alignment. Proven success in developing and implementing internal mobility programs. Experience with change management and strategic communication for program adoption. Verbal, written and interpersonal skills needed to communicate effectively. An owner mindset, coupled with innovative thinking and strong analytical and problem-solving skills. Location This role will be remote based in Ireland or the UK. Travel For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Twilio is proud to be an equal opportunity employer. Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com. Apply for this job #J-18808-Ljbffr