Supporting the production of process documents Communicating and training on processes or workstreams Assisting teams on complex projects and technical questions Managing and allocating work of team members for processes or workstreams Management reporting Overseeing budgets for workstreams Developing marketing materials, internal updates, and newsletters Other Key Responsibilities:
Set and achieve project delivery deadlines within scope and budget. Ensure client sign off on fees and scope has been secured as the work commences Delivery of projects within agreed budgets, identification of out-of-scope work and proactive management and discussion with the clients to ensure that all work is billed in a timely manner Create and maintain centralised data management plan processes Completion and review of calculations for pension benefit data both manually and spreadsheet based Undertake and review rectification actions to member benefits and issue communications Partner with Client and Administration Managers within the business on project delivery requirements and stakeholder management Dealing confidently with HMRC, Clients, Scheme Actuaries, Scheme Administrators, Consultants, Pension Accounts/Payroll, Members and third parties by phone, email, and letter Checking and authorising other team members' work Understanding and application of benefit structures, Trust Deed & Rules, Inland Revenue guidance notes, PSO, Disclosure requirements Provision of technical information both verbally and in writing Compliance with ISO and AAF accreditations Checking and authorising project work Providing general support to the deputy/ team manager Support the delivery of a continuous improvement programme championing operational excellence while identifying areas where the project delivery service to clients could be improved and/or expanded. Your profile Essential Criteria Significant and demonstrable DB pensions administration experience. Technical pensions and data projects knowledge to be able to explain complex issues to key stakeholders internally and externally The ability to manipulate spreadsheet data using formulas, such as Index, V-look up, Pivot table and Macro is essential. Commercial acumen in order to plan, manage, track and deliver project revenue, client and business requirements within budget Strong organisational skills with proven ability to manage resources and operational delivery of a team to ensure revenue targets met and work delivered to plan Ability to efficiently resolve issues by identifying solutions to enable projects to be effectively delivered in accordance with client requirements Proven ability to lead a project providing strategic direction and guidance while managing, coaching and mentoring individual team members Concise and confident communicator of complex project issues - covering both verbal and written skills Desirable Criteria
Achieved some exam successes in professional qualifications such as PMI / QPA / RPC / DPC / DPA and actively working towards full qualification What we offer: We offer an attractive reward package, typical benefits can include: Competitive salary Participation in annual discretionary Bonus Scheme 25 days holiday plus flexibility to buy or sell holiday Flexible Bank holidays Pension scheme, matching contribution structure Healthcare cash plan Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle Life Assurance cover, four times basic salary XPS Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone) Employee Assistance Programme for you and your household Access to a digital GP service Paid volunteering day when participating in Company organised events Staff referral scheme when you introduce a friend to XPS What next: If you feel XPS could be the next step on your career ladder, please apply directly via the links provided and we look forward to learning more about you. We will consider all applicants and respond swiftly. The successful candidate will need to demonstrate the following requirements: Right to Work confirmation DBS Disclosure check Employment or educational references covering five years Satisfactory credit check We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.
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