To run and manage a suitably sized caseload, subject to seasonality and continuing review of capacity both individually and across the department, with the use of an assistant. Ensure all activity within the team is completed in accordance with strict deadlines and in line with set KPIs and SLAs. To meet all individual targets and objectives including, but not limited to, target number of completions per month. Attend dedicated training sessions, 121s, performance reviews, and team meetings. To communicate with clients over the telephone, email and in face-to-face meetings. To communicate with other solicitors and professional organisations over the telephone, by e-mail and correspondence. To update all panel members/stakeholders within the business and within the referral businesses with whom we deal. Be able to deal with and work within referrer’s SLAs and meet their requirements/panel requirements. Utilise the in-house bespoke case management system in accordance with firm protocols. To be a role model for those around you in both file management, actions, and behaviour. To provide the highest level of customer service to clients at all times. To carry out such other functions or tasks as required from time to time by the Senior Conveyancing Manager or other members of the firm’s Senior Management Team. The role will be based in the Conveyancing Department, however, there may be a requirement to work in other areas of the business as the need arises. What we need from you
You will need a minimum of 2 years experience (but all levels considered including more senior) in a prior conveyancing fee earner role You will have the confidence in dealing with leasehold, new build and shared ownership sales and purchases. Excellent time management and organisational skills, with a proven track record in meeting deadlines. Have a proven track record in achieving individual targets and objectives and in meeting business KPIs and SLAs. Able to work using own initiative. Thrives in fast-paced environments and demonstrates a bias for action with an ability to multi-task and pivot while working on varying deadlines & scopes. Be an expert communicator and collaborator, with exceptional client care skills. Have an incredible eye for detail with the ability to think outside the box. Adopts a modern approach to conveyancing, and in particular its process-driven, proactive, risk-based requirements. Competent use of MS Office is required. What we offer you
Our offices have been designed to be high-quality and pleasant working environments. In addition to a competitive salary and benefits package we offer: Monday to Friday – Office Hours – 9.00am – 5.00pm with 1 hour’s lunch break. Industry-leading training. Competitive starting salary DOE. Access to on-demand CPD. Additional Annual Leave entitlement for long service. Opportunities for you to progress and develop further in line with our expansion strategy. Pension Scheme. Lucrative ‘Refer a friend scheme’. Free Costco Card. Employee Assistance Programme. Annual Summer and Christmas Parties. Award Events. At the PM Law Group, we offer more than just a job – we offer a rewarding career where you can make a meaningful impact and grow both personally and professionally. As a member of our team, you will have the opportunity to work alongside talented professionals in a dynamic and collaborative environment. We believe in investing in our employees and supporting their career development through training, mentorship, and advancement opportunities. Join us and be part of a firm that values diversity, equality, and inclusion, and is committed to making a difference in the lives of our clients and our community.
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