This role is being advertised as a Senior Service Manager however the successful applicant will be employed as a Senior Service Support Manager
Contract type:
Permanent, hybrid. 35 hours What can we offer you as a Senior Service Manager Financial Reward:
Take advantage of a competitive salary with opportunities for progression, free parking at some of our UK centres, up to 5% employer pension contribution and thousands of perks through Blue Light card! Health and Wellness:
Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders Work-Life Balance:
Enjoy a set schedule, a Birthday Bonus day off, and competitive family-friendly benefits Career Development:
Paid training, opportunities for accredited training agreements and potential for career progression Role Overview We are seeking an experienced and motivated Senior Service Manager to lead our Service Support team, ensuring operational excellence across multiple regions. You will provide leadership and direction to the Service Support Manager and Service Support Partner, fostering collaboration and delivering consistent results. You will oversee asset management, including procurement processes, facilities maintenance, and manage key contracts for premises and utilities. You will also play a key role in supporting change implementation initiatives, working closely with the senior leadership team to ensure the seamless delivery of services and facilities that meet both current and future needs. Key Responsibilities Lead change, drive improvement, and shape a high-performing team towards our long-term goals. Manage facilities and cross-functional teams effectively. Drive continuous improvement across operations, supporting change programmes. Implement strategies that align with our long-term goals, including Carbon Net Zero targets. Ensure effective communication and collaboration across the organisation. This role requires flexibility and a willingness to travel to various UK centres.
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Permanent, hybrid. 35 hours What can we offer you as a Senior Service Manager Financial Reward:
Take advantage of a competitive salary with opportunities for progression, free parking at some of our UK centres, up to 5% employer pension contribution and thousands of perks through Blue Light card! Health and Wellness:
Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders Work-Life Balance:
Enjoy a set schedule, a Birthday Bonus day off, and competitive family-friendly benefits Career Development:
Paid training, opportunities for accredited training agreements and potential for career progression Role Overview We are seeking an experienced and motivated Senior Service Manager to lead our Service Support team, ensuring operational excellence across multiple regions. You will provide leadership and direction to the Service Support Manager and Service Support Partner, fostering collaboration and delivering consistent results. You will oversee asset management, including procurement processes, facilities maintenance, and manage key contracts for premises and utilities. You will also play a key role in supporting change implementation initiatives, working closely with the senior leadership team to ensure the seamless delivery of services and facilities that meet both current and future needs. Key Responsibilities Lead change, drive improvement, and shape a high-performing team towards our long-term goals. Manage facilities and cross-functional teams effectively. Drive continuous improvement across operations, supporting change programmes. Implement strategies that align with our long-term goals, including Carbon Net Zero targets. Ensure effective communication and collaboration across the organisation. This role requires flexibility and a willingness to travel to various UK centres.
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