Our Mission
Happy, healthy pets, make for happy, healthy people.
We aim to strengthen the unique bond between pets and their parents through our innovative products and services, enabled by brilliant colleagues who embody our values of performance, exploration, togetherness, and sustainability. Our Journey
In 2016 we set out to focus entirely on pet insurance with pets and families at the centre of our business strategy and in 2017 launched a new brand, EveryPaw. To offer our customers a choice of insurance options for their pets, we also focused on finding the right partners to support our growth ambition and our first big partnerships with Sainsbury and Argos, went live in 2019. Many talented colleagues have joined us, and we now partner with a number of fantastic brands across the retail, charity and financial services sectors. We’ve developed new capabilities, new platforms and new services specifically for our partners to achieve the best customer experience. Over the last 6 years, the number of pet parents we support has grown five-fold to over half a million in 2023. Together we’ve built the leading Pet Partnership business in the UK and are proud to support and engage pet parents every day to ensure happy and healthy pets. Our ambition
We’re delivering long-term success and growth through empowerment and strong collaboration focusing on our two own brands; EveryPaw and Pet Protect and building great relationships with our partners to provide market leading products, innovative new services, simplicity and a great customer experience. Our goal is to support over 1 million pet parents by the end of 2026. Pinnacle Pet UK provides great opportunities for those who love pets, want to learn, be challenged and develop. As a team, we are focused on performance and great customer outcomes. We support each other to achieve our individual and collective goals and have a culture where everyone can be authentic, diverse and innovative and truly be the best version of themselves supporting what we do best – pets. To provide legal advice and assistance to all areas of the Pinnacle Pet UK Group.
Ideally we'd like a hybrid position with one day per week in Borehamwood and very occasional work from the Paddington office or a different Group office. However we would accept a fully remote role for a good candidate with a lot of experience. Key Responsibilities Documentation/Non-Contentious Work
Draft, amend, review and negotiate a wide range of commercial contracts including Distribution Agreements, Introducer Agreements, Outsourcing Contracts, IT Contracts and other Supplier Contracts. Draft and negotiate bespoke documentation where required for new projects and initiatives; Amend and review documentation when required by legislative or regulatory changes. Act to deliver good outcomes for retail customers whilst delivering a high standard of customer care and enabling consumers to make effective decisions in their interests. Legal Advice
Provide comprehensive regulatory and commercial legal advice to the Group in an insurance context. Provide general legal advice on specific or strategic projects. Deal with routine legal enquiries raised. Instruct and manage external solicitors and counsel where applicable, for advice on specific areas or points of law or regulation. Litigation/Dispute Resolution
Assist with legal claims brought by/against any Group company. Regulatory Watch
Participate in departmental Regulatory Watch to ensure the Group complies with all relevant legal and regulatory developments. Communication
Use the most appropriate means of communication. Explain complex and/or technical information clearly and accurately. Regulatory Provide legal support in relation to matters of financial services regulation. In conjunction with the Compliance department to advise on regulatory matters, in an insurance context. This will include advising on consultations, policy statement and guidance. Successful Candidates Will Have Capable of undertaking a wide and varied caseload. Excellent drafting, negotiation and communication skills. Experience in drafting and negotiation of commercial contracts. Ability to advise and engage with all levels of the business including senior management. Assertive and robust in giving sound commercial advice and complying with Group procedures. Ability to rely on own judgement and make commercial decisions, but also to seek and engage with the rest of the team and external legal advisers where required. Adaptable – our Group is going through a significant period of change. Self-starter, results driven and able to achieve objectives independently. Ability to work under pressure. In-house experience (possibly via secondment) or experience working for a well-regarded firm in private practice. Experience of financial services/insurance/regulated environment. Experience in advising on data protection issues. Experience in reviewing and negotiating IT contracts. Experience in advising on outsourcing contracts. Experience in employment law. Essential Capable of undertaking a wide and varied caseload. Excellent drafting, negotiation and communication skills. Experience in drafting and negotiation of commercial contracts. Ability to advise and engage with all levels of the business including senior management. Assertive and robust in giving sound commercial advice and complying with Group procedures. Ability to rely on own judgement and make commercial decisions, but also to seek and engage with the rest of the team and external legal advisers where required. Adaptable – our Group is going through a significant period of change. Self-starter, results driven and able to achieve objectives independently. Ability to work under pressure. Desirable In-house experience (possibly via secondment) or experience working for a well-regarded firm in private practice. Experience of financial services/insurance/regulated environment. Experience in advising on data protection issues. Experience in reviewing and negotiating IT contracts. Experience in advising on outsourcing contracts. Experience in employment law. Required Qualifications Degree Qualified solicitor or barrister The role will be at a level which would normally be suitable for individuals with a minimum of 2 years’ post qualification experience but we would welcome applications from any candidate who can demonstrate the essential skills and necessary competencies. Any other additional requirements Minimum CPD requirement as required by the Law Society; Compulsory training modules Other ad-hoc training as identified in performance reviews and goal setting.
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Happy, healthy pets, make for happy, healthy people.
We aim to strengthen the unique bond between pets and their parents through our innovative products and services, enabled by brilliant colleagues who embody our values of performance, exploration, togetherness, and sustainability. Our Journey
In 2016 we set out to focus entirely on pet insurance with pets and families at the centre of our business strategy and in 2017 launched a new brand, EveryPaw. To offer our customers a choice of insurance options for their pets, we also focused on finding the right partners to support our growth ambition and our first big partnerships with Sainsbury and Argos, went live in 2019. Many talented colleagues have joined us, and we now partner with a number of fantastic brands across the retail, charity and financial services sectors. We’ve developed new capabilities, new platforms and new services specifically for our partners to achieve the best customer experience. Over the last 6 years, the number of pet parents we support has grown five-fold to over half a million in 2023. Together we’ve built the leading Pet Partnership business in the UK and are proud to support and engage pet parents every day to ensure happy and healthy pets. Our ambition
We’re delivering long-term success and growth through empowerment and strong collaboration focusing on our two own brands; EveryPaw and Pet Protect and building great relationships with our partners to provide market leading products, innovative new services, simplicity and a great customer experience. Our goal is to support over 1 million pet parents by the end of 2026. Pinnacle Pet UK provides great opportunities for those who love pets, want to learn, be challenged and develop. As a team, we are focused on performance and great customer outcomes. We support each other to achieve our individual and collective goals and have a culture where everyone can be authentic, diverse and innovative and truly be the best version of themselves supporting what we do best – pets. To provide legal advice and assistance to all areas of the Pinnacle Pet UK Group.
Ideally we'd like a hybrid position with one day per week in Borehamwood and very occasional work from the Paddington office or a different Group office. However we would accept a fully remote role for a good candidate with a lot of experience. Key Responsibilities Documentation/Non-Contentious Work
Draft, amend, review and negotiate a wide range of commercial contracts including Distribution Agreements, Introducer Agreements, Outsourcing Contracts, IT Contracts and other Supplier Contracts. Draft and negotiate bespoke documentation where required for new projects and initiatives; Amend and review documentation when required by legislative or regulatory changes. Act to deliver good outcomes for retail customers whilst delivering a high standard of customer care and enabling consumers to make effective decisions in their interests. Legal Advice
Provide comprehensive regulatory and commercial legal advice to the Group in an insurance context. Provide general legal advice on specific or strategic projects. Deal with routine legal enquiries raised. Instruct and manage external solicitors and counsel where applicable, for advice on specific areas or points of law or regulation. Litigation/Dispute Resolution
Assist with legal claims brought by/against any Group company. Regulatory Watch
Participate in departmental Regulatory Watch to ensure the Group complies with all relevant legal and regulatory developments. Communication
Use the most appropriate means of communication. Explain complex and/or technical information clearly and accurately. Regulatory Provide legal support in relation to matters of financial services regulation. In conjunction with the Compliance department to advise on regulatory matters, in an insurance context. This will include advising on consultations, policy statement and guidance. Successful Candidates Will Have Capable of undertaking a wide and varied caseload. Excellent drafting, negotiation and communication skills. Experience in drafting and negotiation of commercial contracts. Ability to advise and engage with all levels of the business including senior management. Assertive and robust in giving sound commercial advice and complying with Group procedures. Ability to rely on own judgement and make commercial decisions, but also to seek and engage with the rest of the team and external legal advisers where required. Adaptable – our Group is going through a significant period of change. Self-starter, results driven and able to achieve objectives independently. Ability to work under pressure. In-house experience (possibly via secondment) or experience working for a well-regarded firm in private practice. Experience of financial services/insurance/regulated environment. Experience in advising on data protection issues. Experience in reviewing and negotiating IT contracts. Experience in advising on outsourcing contracts. Experience in employment law. Essential Capable of undertaking a wide and varied caseload. Excellent drafting, negotiation and communication skills. Experience in drafting and negotiation of commercial contracts. Ability to advise and engage with all levels of the business including senior management. Assertive and robust in giving sound commercial advice and complying with Group procedures. Ability to rely on own judgement and make commercial decisions, but also to seek and engage with the rest of the team and external legal advisers where required. Adaptable – our Group is going through a significant period of change. Self-starter, results driven and able to achieve objectives independently. Ability to work under pressure. Desirable In-house experience (possibly via secondment) or experience working for a well-regarded firm in private practice. Experience of financial services/insurance/regulated environment. Experience in advising on data protection issues. Experience in reviewing and negotiating IT contracts. Experience in advising on outsourcing contracts. Experience in employment law. Required Qualifications Degree Qualified solicitor or barrister The role will be at a level which would normally be suitable for individuals with a minimum of 2 years’ post qualification experience but we would welcome applications from any candidate who can demonstrate the essential skills and necessary competencies. Any other additional requirements Minimum CPD requirement as required by the Law Society; Compulsory training modules Other ad-hoc training as identified in performance reviews and goal setting.
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