Senior Solutions Engineer

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Company Description Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU - your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fuelled by the diversity of our talented employees. Job Description What you will be focusing on as a Solutions Engineer Help clients evaluate the Dynatrace Observability & Security Platform. Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts. Provide technical leadership in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle. Take ownership of solution evaluations and Proofs-of-Concept in support of sales opportunities either directly or through channel partners. Maintain and continuously develop technical knowledge. Share knowledge across the team and continuously develop and enhance personal and team capabilities. Provide feedback to Product Management for enhancements needed in the market and escalation required to resolve technical issues. Support key marketing events, ensuring top demos are delivered by you and the team at demo booths, and deliver keynote presentations on the main stage. Work with local Sales and Solutions Engineering leadership to identify learning and development opportunities for you and the local team. Qualifications To ensure your success as a Solutions Engineer at Dynatrace, you need to be an ambitious, confident, and self-motivated individual, with previous SE experience or another technical customer-facing role. You need to be passionate about innovative technology, technical sales, and articulating value to customers and prospects. In addition, we are also looking for: Experience supporting Sales teams in Presales roles, demonstrating a track record leading to sales success. Excellent communication and presentational skills, both virtual and in person. The ability to position, explain, and present the value of the Dynatrace offering, tying this into the prospect's/customers' key business and strategic goals, including ROI calculations. An excellent team player, with the ability to work across all disciplines. Ability to troubleshoot technical issues to produce a working outcome and manage this process. Ability to manage multiple projects simultaneously, work with different salespeople, and support other SEs as needed. A strong desire to grow professionally, adapt to an ever-changing environment, and be coachable. Experience working within or with a software sales team. Desired Experience & Skills: Experience with technologies and techniques around Observability, including OpenTelemetry. Experience with container orchestration technologies like Kubernetes/Openshift. Experience with Cloud environments like Azure, AWS, GCP. Knowledge and practical experience in modern programming languages and frameworks like TypeScript/JavaScript (including React framework), Java, C#/.NET, Go, SQL, etc., as well as web technologies. Experience with DevOps and SRE methodologies such as CI/CD pipelines, SLOs, error budgets, blue/green deployments, etc. Experience administering and operating typical OSs, including Windows and Linux on the command line. Knowledge in log analytics, security, and automation is highly appreciated. Must be fluent in English. Additional Information You will love the benefits of selling Dynatrace Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace.

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