Senior Stakeholder & Community Engagement Manager
EVERYTHING YOU NEED TO KNOW In this unique and high-profile role, our
Senior Stakeholder & Community Engagement Manager
will work with all areas of our business to help manage our external stakeholders and support our customers and communities. This will include Councillors, Local Authorities, environment groups, our regulators, and community organisations throughout our region. We’ll look for you to ensure Severn Trent Water has a clear stakeholder strategy from design through to delivery, which we are able to implement and incorporate in all of the fantastic work and engagement activities our community comms team undertake. You’ll be a leader, overseeing our stakeholder team, with the responsibility for developing relationships with key local stakeholders as well as tracking sentiment, developing and delivering plans, and keeping everyone informed about our work in their area. Other key accountabilities include: Overseeing the delivery of a well-executed events and engagement programme and supporting activity to engage stakeholders and the wider public. Developing the external messaging and channel strategy for our regional stakeholders, ensuring we can effectively and regularly communicate with them, providing them with the essential information they need. Working closely with the wider Comms team and wider business to produce an E2E stakeholder journey, using compelling communications content. Overseeing all relevant regional stakeholder communications. Providing mechanisms and data into and out of the Comms team and wider business to drive down complaints from stakeholders, create advocacy, and improve our reputation. WHAT YOU’LL BRING TO THE ROLE Of course, it’s important that we attract the right skill sets, and those with the right experience, but we value character, positivity, and a caring attitude in equal weight. We’ll be looking for you to have a strong background in communications and engagement, coupled with extensive stakeholder experience gained in either the public or private sector, being able to demonstrate how you have supported the delivery of business priorities, as well as proactively managing reputational issues, using insight to help shape your plans. We’ll want you to be politically astute, able to bring an external insight into our decision-making processes and driving improvements that will enhance our reputation externally, as well as managing risk. Capabilities we’d love you to have to excel in this role include: Stakeholder Management External Event Planning Planning and delivering Compelling Storytelling Creative thinking Team working/Collaborating Leadership Data analysis skills Your attitude and drive to do a great job is as important as any experience which you have. WHAT’S IN IT FOR YOU Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite perks that you’ll get being part of the Severn Trent family: 28 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year) Annual bonus scheme (of up to £2,250 per annum based on company performance) Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate Dedicated training and development with our ‘Academy’ Electric vehicle scheme and retail offers Family friendly policies (including a year off fully paid maternity and adoption leave) Two volunteering days per year WHATS NEXT? We can’t wait to hear from you. Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails. And if this has sparked your curiosity, and you're wanting to find out even more, search
#LifeAtSevernTrent
on social media.
#J-18808-Ljbffr
EVERYTHING YOU NEED TO KNOW In this unique and high-profile role, our
Senior Stakeholder & Community Engagement Manager
will work with all areas of our business to help manage our external stakeholders and support our customers and communities. This will include Councillors, Local Authorities, environment groups, our regulators, and community organisations throughout our region. We’ll look for you to ensure Severn Trent Water has a clear stakeholder strategy from design through to delivery, which we are able to implement and incorporate in all of the fantastic work and engagement activities our community comms team undertake. You’ll be a leader, overseeing our stakeholder team, with the responsibility for developing relationships with key local stakeholders as well as tracking sentiment, developing and delivering plans, and keeping everyone informed about our work in their area. Other key accountabilities include: Overseeing the delivery of a well-executed events and engagement programme and supporting activity to engage stakeholders and the wider public. Developing the external messaging and channel strategy for our regional stakeholders, ensuring we can effectively and regularly communicate with them, providing them with the essential information they need. Working closely with the wider Comms team and wider business to produce an E2E stakeholder journey, using compelling communications content. Overseeing all relevant regional stakeholder communications. Providing mechanisms and data into and out of the Comms team and wider business to drive down complaints from stakeholders, create advocacy, and improve our reputation. WHAT YOU’LL BRING TO THE ROLE Of course, it’s important that we attract the right skill sets, and those with the right experience, but we value character, positivity, and a caring attitude in equal weight. We’ll be looking for you to have a strong background in communications and engagement, coupled with extensive stakeholder experience gained in either the public or private sector, being able to demonstrate how you have supported the delivery of business priorities, as well as proactively managing reputational issues, using insight to help shape your plans. We’ll want you to be politically astute, able to bring an external insight into our decision-making processes and driving improvements that will enhance our reputation externally, as well as managing risk. Capabilities we’d love you to have to excel in this role include: Stakeholder Management External Event Planning Planning and delivering Compelling Storytelling Creative thinking Team working/Collaborating Leadership Data analysis skills Your attitude and drive to do a great job is as important as any experience which you have. WHAT’S IN IT FOR YOU Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite perks that you’ll get being part of the Severn Trent family: 28 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year) Annual bonus scheme (of up to £2,250 per annum based on company performance) Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate Dedicated training and development with our ‘Academy’ Electric vehicle scheme and retail offers Family friendly policies (including a year off fully paid maternity and adoption leave) Two volunteering days per year WHATS NEXT? We can’t wait to hear from you. Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails. And if this has sparked your curiosity, and you're wanting to find out even more, search
#LifeAtSevernTrent
on social media.
#J-18808-Ljbffr
