An exciting opportunity has arisen at Wrexham University to join our Inclusion Services Team.
This role will provide a responsive advice, support and referral service to all University students on a range of inclusion and disability services thus ensuring student retention, widening participation, academic achievement, academic participation and progression.
In this role you will be expected to:
Manage a caseload of students who require initial advice and guidance on inclusion and disability related issues, including external application requirements for Disabled Students’ Allowances.
Develop and maintain clear processes and procedures that put the student at the heart of everything we do.
Work in partnership with the Senior Administrator to ensure the service runs efficiently and that staff are supported in their roles.
Successful candidates must be educated to Degree level and /or have proven work experience as a senior advisor/customer services professional. The ability to speak Welsh is also desirable, but not essential.
If you would like to know more about the role, informal enquiries can be made by contacting Rachel Jones (Inclusion Services Operational Support Manager). Email: inclusion@wrexham.ac.uk
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