An exciting opportunity has arisen at Wrexham University to join our Inclusion Services Team.
This role will provide a responsive advice, support and referral service to all University students on a range of inclusion and disability services thus ensuring student retention, widening participation, academic achievement, academic participation and progression.
Responsibilities:
Manage a caseload of students who require initial advice and guidance on inclusion and disability related issues, including external application requirements for Disabled Students’ Allowances. Develop and maintain clear processes and procedures that put the student at the heart of everything we do. Work in partnership with the Senior Administrator to ensure the service runs efficiently and that staff are supported in their roles. Minimum Requirements:
Successful candidates must be educated to Degree level and/or have proven work experience as a senior advisor/customer services professional. The ability to speak Welsh is also desirable, but not essential. If you would like to know more about the role, informal enquiries can be made by contacting Rachel Jones (Inclusion Services Operational Support Manager). Email: inclusion@wrexham.ac.uk Wrexham University is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates and will ensure applicants will not be discriminated against due to their protected characteristics under the Equality Act 2010. The University will make all efforts to meet your access requirements, please contact our Human Resources Team as soon as possible to discuss any adjustments you may need. We welcome applications in Welsh and English. Any applications submitted in Welsh will not be treated less favourably than applications submitted in English.
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Manage a caseload of students who require initial advice and guidance on inclusion and disability related issues, including external application requirements for Disabled Students’ Allowances. Develop and maintain clear processes and procedures that put the student at the heart of everything we do. Work in partnership with the Senior Administrator to ensure the service runs efficiently and that staff are supported in their roles. Minimum Requirements:
Successful candidates must be educated to Degree level and/or have proven work experience as a senior advisor/customer services professional. The ability to speak Welsh is also desirable, but not essential. If you would like to know more about the role, informal enquiries can be made by contacting Rachel Jones (Inclusion Services Operational Support Manager). Email: inclusion@wrexham.ac.uk Wrexham University is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates and will ensure applicants will not be discriminated against due to their protected characteristics under the Equality Act 2010. The University will make all efforts to meet your access requirements, please contact our Human Resources Team as soon as possible to discuss any adjustments you may need. We welcome applications in Welsh and English. Any applications submitted in Welsh will not be treated less favourably than applications submitted in English.
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