Location: London Bloomsbury Campus
Contract Type: Permanent
We are looking for a high-calibre person to join our
Student Information
team as a
Senior Student Information Officer - International . In this role, you will become part of the Student Information team providing exceptional customer service to students and staff across all programmes. The Student Information team also assists students in accessing specialist advice and support from other ULaw services including welfare, disability support and inclusion, employability and study skills. Contributing to the delivery of a professional front-of-house service to students, visitors and staff in keeping with the expectations and standards required by the university and our stakeholders. You will be required to promote and sustain a constructive, supportive and friendly working relationship with all clients, visitors and staff. This is a fantastic opportunity to enter a well-established and respected department. As Senior Student Information Officer - International, you will act as first point of contact, providing specialist information and guidance on a range of non-academic queries to international students, ensuring they have a positive experience whilst at the University. A key part of this role is to coordinate the onboarding and transition of international students and provide specialist support to ensure compliance for our international operation. As our Senior Student Information Officer - International, you will: Engage with all registration activities for international students. Collaborate across departments, playing a key role in the planning of integrated Welcome and Orientation events for international students. Work closely with the Visa Compliance team in ensuring the University is compliant with key sponsor duties on campus. Deputise for the Student Information Hub Manager for all visa compliance-related issues. Ensure all on-campus Right to Study checks are carried out according to defined policies and procedures. We are looking for people who are/have: Relevant experience in the provision of high-quality customer service. Experience working with complex processes in a busy office environment. Experience in providing information, advice and guidance to individuals on a one-to-one basis. Experience in dealing with confidential and sensitive information. Excellent written and oral communication skills. Good IT skills with the ability to effectively use MS Office suite (particularly Word, Excel and Outlook). Benefits On top of a
competitive salary,
we provide a generous
annual leave entitlement of 30 days , and there’s a rewards package that includes: Private Medical Scheme and Life Assurance. Contributory Pension Scheme. Training and Qualifications (including Course Sponsorship/Fee Discount). Season Ticket Loans and Student Discounts. At The University of Law, you will work alongside other like-minded professionals who are passionate about driving innovation in higher education and delivering successful outcomes for our students. Our Approach We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees. We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the ULaw Talent Acquisition Team
talentacquisition@law.ac.uk . Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link
Employers' right to work checklist - GOV.UK (www.gov.uk)
.
Please note
we are not a licenced sponsor. Some posts within the University are subject to a DBS check - you will be notified of this during the application process.
#J-18808-Ljbffr
Student Information
team as a
Senior Student Information Officer - International . In this role, you will become part of the Student Information team providing exceptional customer service to students and staff across all programmes. The Student Information team also assists students in accessing specialist advice and support from other ULaw services including welfare, disability support and inclusion, employability and study skills. Contributing to the delivery of a professional front-of-house service to students, visitors and staff in keeping with the expectations and standards required by the university and our stakeholders. You will be required to promote and sustain a constructive, supportive and friendly working relationship with all clients, visitors and staff. This is a fantastic opportunity to enter a well-established and respected department. As Senior Student Information Officer - International, you will act as first point of contact, providing specialist information and guidance on a range of non-academic queries to international students, ensuring they have a positive experience whilst at the University. A key part of this role is to coordinate the onboarding and transition of international students and provide specialist support to ensure compliance for our international operation. As our Senior Student Information Officer - International, you will: Engage with all registration activities for international students. Collaborate across departments, playing a key role in the planning of integrated Welcome and Orientation events for international students. Work closely with the Visa Compliance team in ensuring the University is compliant with key sponsor duties on campus. Deputise for the Student Information Hub Manager for all visa compliance-related issues. Ensure all on-campus Right to Study checks are carried out according to defined policies and procedures. We are looking for people who are/have: Relevant experience in the provision of high-quality customer service. Experience working with complex processes in a busy office environment. Experience in providing information, advice and guidance to individuals on a one-to-one basis. Experience in dealing with confidential and sensitive information. Excellent written and oral communication skills. Good IT skills with the ability to effectively use MS Office suite (particularly Word, Excel and Outlook). Benefits On top of a
competitive salary,
we provide a generous
annual leave entitlement of 30 days , and there’s a rewards package that includes: Private Medical Scheme and Life Assurance. Contributory Pension Scheme. Training and Qualifications (including Course Sponsorship/Fee Discount). Season Ticket Loans and Student Discounts. At The University of Law, you will work alongside other like-minded professionals who are passionate about driving innovation in higher education and delivering successful outcomes for our students. Our Approach We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees. We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the ULaw Talent Acquisition Team
talentacquisition@law.ac.uk . Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link
Employers' right to work checklist - GOV.UK (www.gov.uk)
.
Please note
we are not a licenced sponsor. Some posts within the University are subject to a DBS check - you will be notified of this during the application process.
#J-18808-Ljbffr
