Senior Supervisor VE Highland RFCA

Join us and help deliver the exceptional, every day. Senior Supervisor VE Highland RFCA Job Overview We are looking for a Senior Supervisor to oversee the efficient management and prompt delivery of all Mitie contractual outputs. The Senior Supervisor will be responsible for ensuring that all statutory, mandatory, and reactive performance targets are consistently met within their designated area. This role is based in Dundee Area and will report directly to the Mitie VE HRFCA Contract Manager. Main Duties Supervise the efficient, compliant, and timely execution of maintenance and response tasks in line with statutory regulations and MoD Mandatory requirements, adhering to all Health and Safety and Environmental standards and policies. Oversee and manage all KPI metrics, ensuring they are achieved within the designated timeframes. Take a proactive approach in managing all tasks, motivating teams and driving excellence through clear guidance, delegation, and sound decision-making. Ensure the statutory and mandatory compliance of assets, providing technical support to HoE and end users to manage and mitigate risks where compliance is not achievable. Monitor Supply Chain performance in terms of service delivery, value for money, quality, and safety to guarantee consistent achievement of performance indicators. Ensure all tasks are logged accurately in the CAFM system, including ongoing work and completed inspections, and that all documentation related to maintenance and response work is promptly completed, recorded, and distributed. Work closely with the Mobile Authorised Persons team to ensure adherence to JSP 375 and promote compliance among all site personnel as far as reasonably practical. Ensure adherence to Asbestos Registers and Management Plans. Ensure compliance with Legionella Management Plans. Promptly and satisfactorily address all complaints and acknowledge compliments. Conduct audits during progress and upon completion as per the Audit Management System (AMS) and capture the results. Commercial Ensure supply chain performance is monitored and regular meetings are held to discuss delivery performance against contracted KPIs. Corporate Ensure compliance with Security and Fraud Policies and Procedures. Comply with all Health and Safety and Sustainability Policies and Procedures pertaining to the job role. Support all business safety initiatives. Comply with the Organisation's Equality and Diversity Policy. Consistently demonstrate the Company values. Carry out any other duty commensurate with the position. Skill & Experience Essential Skills: Demonstrable experience of managing works in a Property/Facilities Maintenance or related field including: Management of the operational delivery of Estate Management tasks. Leading an operational team to achieve KPIs. Planning, directing and controlling activities. Ability to delegate, prioritise and manage time effectively. Experience of supervising site operations, including: Agreeing scope and priorities of work. Supply chain performance management. Ability to solve problems and make decisions. Commercial acumen and awareness. Ability to interface with customers at all levels. Desirable Skills Significant practical experience in Property/Facilities Maintenance or related field. Experience of operating in an MOD environment. Working knowledge of CDM (Construction, Design & Management) regulations. SMSTS or IOSH qualified. Experience of the Asbestos at Work Act, Equality at Work, energy performance, Sustainability etc. Familiarity with geography and establishments within area of responsibility. What we are looking for Is an effective motivator who can drive excellence through clear and effective direction, delegation and decision making. Has the ability to promote team culture and shared responsibility through effective leadership, stakeholder engagement and collaboration. Inspires confidence and builds effective relationships. Communicates effectively at all levels. Plans resources effectively and monitors against clear objectives, ensuring milestones and targets are met. Sets high standards for quality and drives achievement in a changing environment, to maintain focus, deliver results and achieve targets. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Deepankar Kaushik at deepankar.kaushik@mitie.com. Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger. Apply Now Looking to move roles but not leaving the Mitie family? 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