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Senior Supplier Relationship Manager - IT Category
Application Deadline:
28 February 2025 Department:
Commercial Operations Employment Type:
Permanent Location:
Sheffield Compensation:
GBP 52,500 - GBP 58,750 / year Description We are currently recruiting for an experienced Senior Supplier Relationship Manager. Reporting into the Supplier Relationship Management Director, this role will be dedicated to the IT category within The British Business Bank. You will be responsible for making finance markets work better for smaller businesses through the development of deep relationships with our IT strategic partners. The person appointed will be part of the Commercial Operations senior management team and will be responsible for maximising the value and supplier effectiveness from a portfolio of IT Supplier relationships from a cost, SLA, support, and performance perspective. Key Responsibilities Manage effective contract, commercial, service, and budget management within a critical complex multi-source service/supplier environment, including performance/SLA/KPI management. Draft and negotiate service-specific contracts and manage disputes. Conduct risk management and analyze complex performance information and invoicing for all outsourced services. Manage outsourced IT Service Providers and utilize clear escalation paths for reporting, prioritizing, and resolving issues. Qualifications Extensive and demonstrable experience in supplier relationship management. Good understanding of public sector procurement processes. Background in maximizing supplier relationships within the IT category. Knowledge of specific laws relating to public sector procurement and managing public money. Key Benefits 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday. 15% employer pension contribution. Flexible working. Cycle to work scheme, healthcare cash plan, Group Income Protection, and life assurance. Paid voluntary days, maternity, paternity, adoption, and shared parental leave. Benefits designed to suit your lifestyle - from discounts on retail and dining to health and wellbeing, travel, and technology. Click here to view the full job description.
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28 February 2025 Department:
Commercial Operations Employment Type:
Permanent Location:
Sheffield Compensation:
GBP 52,500 - GBP 58,750 / year Description We are currently recruiting for an experienced Senior Supplier Relationship Manager. Reporting into the Supplier Relationship Management Director, this role will be dedicated to the IT category within The British Business Bank. You will be responsible for making finance markets work better for smaller businesses through the development of deep relationships with our IT strategic partners. The person appointed will be part of the Commercial Operations senior management team and will be responsible for maximising the value and supplier effectiveness from a portfolio of IT Supplier relationships from a cost, SLA, support, and performance perspective. Key Responsibilities Manage effective contract, commercial, service, and budget management within a critical complex multi-source service/supplier environment, including performance/SLA/KPI management. Draft and negotiate service-specific contracts and manage disputes. Conduct risk management and analyze complex performance information and invoicing for all outsourced services. Manage outsourced IT Service Providers and utilize clear escalation paths for reporting, prioritizing, and resolving issues. Qualifications Extensive and demonstrable experience in supplier relationship management. Good understanding of public sector procurement processes. Background in maximizing supplier relationships within the IT category. Knowledge of specific laws relating to public sector procurement and managing public money. Key Benefits 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday. 15% employer pension contribution. Flexible working. Cycle to work scheme, healthcare cash plan, Group Income Protection, and life assurance. Paid voluntary days, maternity, paternity, adoption, and shared parental leave. Benefits designed to suit your lifestyle - from discounts on retail and dining to health and wellbeing, travel, and technology. Click here to view the full job description.
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