Lucid Systems is an IT support service provider for small and medium enterprises in the East Anglia and London areas. They focus on simplifying complex IT systems to improve productivity and offer proactive monitoring to prevent issues before they occur. Providing a range of technology solutions tailored to each client's needs, Lucid Systems aims to empower businesses to make informed decisions.
Role Description
This is a full-time on-site role as a Senior Support Engineer located in Hintlesham. The Senior Support Engineer will be responsible for troubleshooting technical issues, providing technical support to clients, and delivering exceptional customer service on a day-to-day basis. Qualifications
Troubleshooting and Technical Support skills Customer Support and Customer Service skills Knowledge of Operating Systems Strong problem-solving abilities and attention to detail Excellent communication skills and ability to work well in a team Experience in IT support or a related field IT certifications such as CompTIA or Microsoft are a plus
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This is a full-time on-site role as a Senior Support Engineer located in Hintlesham. The Senior Support Engineer will be responsible for troubleshooting technical issues, providing technical support to clients, and delivering exceptional customer service on a day-to-day basis. Qualifications
Troubleshooting and Technical Support skills Customer Support and Customer Service skills Knowledge of Operating Systems Strong problem-solving abilities and attention to detail Excellent communication skills and ability to work well in a team Experience in IT support or a related field IT certifications such as CompTIA or Microsoft are a plus
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