Location:
Farnborough, with travel as required to client premises Salary:
Competitive, depending on experience, plus Company Bonus and Benefits Parico is a growing technology business with a history of delivering innovative and secure solutions to Public Sector customers across the United Kingdom. Our team are motivated individuals that help each other to do remarkable things every day. We face challenges together and we win together. At Parico, we deliver world-class solutions that transform the way that our clients use technology. The Role: Parico is seeking a Senior Support Engineer who is smart, curious and prospers against the challenge of working closely with a small business to solve complex and challenging problems across the Public Sector landscape. You’ll have the freedom to be truly innovative, to roll up your sleeves, get stuck into the detail of systems, and generally do what it takes to achieve incredible technical solutions to our customer’s complex problems. In this role, you will own the asset management process. You will rapidly gain technical experience due to the team and project exposure, and be offered a great opportunity to advance your career within infrastructure. Successful candidates should have basic level knowledge of infrastructure to build upon. Responsibilities include: Writing procedural documentation including Plans, Process, Work Instructions Producing Asset reports Our Ideal Candidate: Excellent problem-solving skills and comfortable taking on new challenges. A proven track record for delivering large scale IT projects, with direct responsibility for designing and implementing highly available and resilient Wintel solutions including active-active failover for business continuity. Documentation experience, both in creating high and low-level technical design documentation. Configuring and administering backup and restore of Windows systems along with patching. Exemplary customer skills and communication skills Hold a UK Driving Licence and have a willingness to travel to client sites. Useful skills: Experience with configuring, administering, using JIRA Service Management for Asset Management Experience of working within mature ITIL environments Experience of working within MOD Keen attention to detail Able to convey information effectively to stakeholders at all levels both verbally and via slide decks Physically able, occasional requirement of lifting/moving heavy items Desirable Qualifications: Microsoft MCSE Qualification or similar What's in it for you? A high-performance company culture and leadership team that are there to help you to progress your career quickly and thrive with endless opportunities. Kitted out with a full suite of tech goodies and any additional tech you may need with our work-from-home subsidy upon joining, so you can kit out your home office. Get the fuel you need to power through the workday with free snacks, drinks and a weekly catered lunch in the office. 25 days of paid holiday (plus 8 bank holidays). 10 days at full pay for Armed Forces Reservist training. Private health insurance provided through AXA PPP and mental health support through our Employee Assistance Program. Salary Sacrifice Electric Vehicle car scheme with Octopus Energy Discretionary company bonus Flexible Life Insurance, with a minimum of 2 x salary and rewards, provided by YuLife. Flexible working hours to support life admin as well as being able to work from home. Enhanced Private pension contributions, matched up to 5% We’re family friendly, with Parico company policies built to support you, in all stages of life. If you're relocating to join the team, we'll provide a contribution to help with your costs. If you are interested in this exciting opportunity and meet the requirements, please submit your application today. At Parico, we believe a diverse workforce is a successful workforce. We actively work to empower balanced teams which represent ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders. We strive to create the best interview platform to suit everyone. If you have reasonable adjustment requests, please flag them with us prior to an interview so we can set you up for success and put you at ease.
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Farnborough, with travel as required to client premises Salary:
Competitive, depending on experience, plus Company Bonus and Benefits Parico is a growing technology business with a history of delivering innovative and secure solutions to Public Sector customers across the United Kingdom. Our team are motivated individuals that help each other to do remarkable things every day. We face challenges together and we win together. At Parico, we deliver world-class solutions that transform the way that our clients use technology. The Role: Parico is seeking a Senior Support Engineer who is smart, curious and prospers against the challenge of working closely with a small business to solve complex and challenging problems across the Public Sector landscape. You’ll have the freedom to be truly innovative, to roll up your sleeves, get stuck into the detail of systems, and generally do what it takes to achieve incredible technical solutions to our customer’s complex problems. In this role, you will own the asset management process. You will rapidly gain technical experience due to the team and project exposure, and be offered a great opportunity to advance your career within infrastructure. Successful candidates should have basic level knowledge of infrastructure to build upon. Responsibilities include: Writing procedural documentation including Plans, Process, Work Instructions Producing Asset reports Our Ideal Candidate: Excellent problem-solving skills and comfortable taking on new challenges. A proven track record for delivering large scale IT projects, with direct responsibility for designing and implementing highly available and resilient Wintel solutions including active-active failover for business continuity. Documentation experience, both in creating high and low-level technical design documentation. Configuring and administering backup and restore of Windows systems along with patching. Exemplary customer skills and communication skills Hold a UK Driving Licence and have a willingness to travel to client sites. Useful skills: Experience with configuring, administering, using JIRA Service Management for Asset Management Experience of working within mature ITIL environments Experience of working within MOD Keen attention to detail Able to convey information effectively to stakeholders at all levels both verbally and via slide decks Physically able, occasional requirement of lifting/moving heavy items Desirable Qualifications: Microsoft MCSE Qualification or similar What's in it for you? A high-performance company culture and leadership team that are there to help you to progress your career quickly and thrive with endless opportunities. Kitted out with a full suite of tech goodies and any additional tech you may need with our work-from-home subsidy upon joining, so you can kit out your home office. Get the fuel you need to power through the workday with free snacks, drinks and a weekly catered lunch in the office. 25 days of paid holiday (plus 8 bank holidays). 10 days at full pay for Armed Forces Reservist training. Private health insurance provided through AXA PPP and mental health support through our Employee Assistance Program. Salary Sacrifice Electric Vehicle car scheme with Octopus Energy Discretionary company bonus Flexible Life Insurance, with a minimum of 2 x salary and rewards, provided by YuLife. Flexible working hours to support life admin as well as being able to work from home. Enhanced Private pension contributions, matched up to 5% We’re family friendly, with Parico company policies built to support you, in all stages of life. If you're relocating to join the team, we'll provide a contribution to help with your costs. If you are interested in this exciting opportunity and meet the requirements, please submit your application today. At Parico, we believe a diverse workforce is a successful workforce. We actively work to empower balanced teams which represent ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders. We strive to create the best interview platform to suit everyone. If you have reasonable adjustment requests, please flag them with us prior to an interview so we can set you up for success and put you at ease.
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