A brand new and exciting opportunity has arisen for 2 x 1.0 permanent Band 4 Senior Support Workers to join our new Intensive Support Function Team for Children and Young People (CYP, ISF). The successful post holder will work with CYP and families who require intensive support to help support neurodiversity, learning disabilities, challenging behaviours, and other health needs. We are looking for post holders who are passionate about neurodiversity and learning disabilities, keen to make a difference, highly motivated, enthusiastic, and have experience of working with children and young people who are complex in presentation.
The successful candidates will be offered a breadth of opportunities to develop your skills and all additional training will be provided.
When joining the team, you will be provided with an induction into CYP services covering all areas of care as well as shadowing clinical staff during your induction period. You will have regular supervision and development opportunities to help support your skill set in the area of CYP LD and Neurodiversity.
This position requires you to work 9-5 Monday to Friday office based and some hybrid working. You will be based at our Manor Farm Site in Knowsley, where you will be able to park free of charge. Additionally, as a Merseycare employee, you will receive a generous annual leave allowance, a full set of IT equipment, access to a trust gym, and opportunities for further training.
Main duties of the job
To assist the Care coordinators in the assessment of needs including behaviour, mental health and any identified needs from neurodiversity. To develop and implement Care Plans and safety plans in collaboration with the CYP and family. To act as an advocate for the CYP and family. To engage supportively with the CYP. To provide appropriate psychoeducation and information to CYP and families and carers to promote coping skills. To assist CYP in accessing appropriate social, recreational, and occupational activities which will aid recovery. To be aware of any clinical risk and to liaise closely with CYPMHS/Care Coordinator and multi-agency as appropriate. To use skills and techniques gained through mandatory training to deescalate situations where there is physical or verbal aggression and take appropriate action. To be aware of the needs and rights of CYPs with respect to culture, race, and gender. To work to meet the CYP's needs, and to take a systemic approach with the family. To participate in the multidisciplinary team and attend team/clinical meetings as appropriate, e.g., CPA reviews, CAF, and Safeguarding meetings. To undertake joint work with other team members and professionals as required. To liaise with Health, Social Care, School, and Voluntary agencies, providing and receiving information as appropriate. To provide practical and emotional support to Children and young people (CYP) and their families. About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction, and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Job responsibilities
To participate in the directorate's performance management/supervision framework (including external clinical supervision) and work towards meeting identified goals and objectives as agreed in a personal development plan. To act, at all times, in accordance with Trust policies and procedures. To undertake mandatory training as stipulated by the trust and ensure that all interactions with CYPs are in line with this, e.g., Manual Handling. Under the guidance and supervision of a qualified practitioner, to make accurate and appropriate entries into health records, and to make available appropriate contact information to Children’s Centre staff. To participate in staff meetings to assist in effective two-way communication. To seek advice and further training if appropriate, before carrying out any duty you are unsure of. To make the qualified practitioner aware of any incidents arising during your span of duty and carry out any actions arising from this as directed. Take direction from the qualified practitioner as to any duties or tasks assigned to you for your span of duty and carry them out as requested. To participate, as directed in the induction of new staff. Person Specification
Qualifications
Minimum of NVQ Level 3 in a subject relevant to Health, Social Care, and/or child development Demonstrate commitment to ongoing training and development. Good standard of general education including English and Maths to GCSE grade C or above or equivalent. Knowledge/Experience
Clinical skills and competency relevant to the role. Ability to support clients in crisis. Knowledge and understanding of child development Record keeping & report writing skills, including IT skills to manage electronic patient notes Understanding of issues relating to safeguarding of vulnerable groups. Awareness of clinical governance. Good interpersonal skills. Understanding of confidentiality and diversity issues. Able to work autonomously and as part of a team. Experience of person-centred planning and person-centred approaches to care Experience in a health or social care setting with service users and/or families with complex needs. To demonstrate how to implement clinical care/care packages. Post qualification experience of working with children, young people, and their families. Experience of working with challenging groups/individuals. Recent experience of working with parents/families/children. Experience of contributing to appropriate risk management/child protection plans. Values
Accountability Support High professional standards Responsive to service users Engaging leadership style Transparency and honesty Discreet Change oriented Skills
Ability to use tools relevant to the service e.g. clinical outcomes tools. Experience in making judgements involving facts or situations, some requiring analysis. Contribute to appropriate risk management/child protection plans. Commitment to anti-discriminatory practice. Ability to demonstrate non-judgemental/professional attitude. Empathy, tact, and judgement to enable and support ongoing positive relationships with Clients, their families, or Carers. Demonstrates motivation, reliability, and commitment to team working and the development of others. Excellent organisation skills and time management. Flexible, and responsive to change. Confident and Professional Demonstrates an ability to value the opinions of others. Strong interpersonal, motivational, communication, and organisational skills, qualities, and behaviours. Flexibility to respond to urgent client needs or the needs of the Service. Willingness to undergo education and training for both service and professional development needs. To demonstrate how to provide and receive routine information requiring tact or persuasive skills; barriers to understanding. Ability to travel in the course of performing duties. Able to work flexible hours as required. Evidence of ongoing personal development. Willingness to undertake further training. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £26,530 to £29,114 a year per annum pro rata
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To assist the Care coordinators in the assessment of needs including behaviour, mental health and any identified needs from neurodiversity. To develop and implement Care Plans and safety plans in collaboration with the CYP and family. To act as an advocate for the CYP and family. To engage supportively with the CYP. To provide appropriate psychoeducation and information to CYP and families and carers to promote coping skills. To assist CYP in accessing appropriate social, recreational, and occupational activities which will aid recovery. To be aware of any clinical risk and to liaise closely with CYPMHS/Care Coordinator and multi-agency as appropriate. To use skills and techniques gained through mandatory training to deescalate situations where there is physical or verbal aggression and take appropriate action. To be aware of the needs and rights of CYPs with respect to culture, race, and gender. To work to meet the CYP's needs, and to take a systemic approach with the family. To participate in the multidisciplinary team and attend team/clinical meetings as appropriate, e.g., CPA reviews, CAF, and Safeguarding meetings. To undertake joint work with other team members and professionals as required. To liaise with Health, Social Care, School, and Voluntary agencies, providing and receiving information as appropriate. To provide practical and emotional support to Children and young people (CYP) and their families. About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people. We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction, and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so. Job responsibilities
To participate in the directorate's performance management/supervision framework (including external clinical supervision) and work towards meeting identified goals and objectives as agreed in a personal development plan. To act, at all times, in accordance with Trust policies and procedures. To undertake mandatory training as stipulated by the trust and ensure that all interactions with CYPs are in line with this, e.g., Manual Handling. Under the guidance and supervision of a qualified practitioner, to make accurate and appropriate entries into health records, and to make available appropriate contact information to Children’s Centre staff. To participate in staff meetings to assist in effective two-way communication. To seek advice and further training if appropriate, before carrying out any duty you are unsure of. To make the qualified practitioner aware of any incidents arising during your span of duty and carry out any actions arising from this as directed. Take direction from the qualified practitioner as to any duties or tasks assigned to you for your span of duty and carry them out as requested. To participate, as directed in the induction of new staff. Person Specification
Qualifications
Minimum of NVQ Level 3 in a subject relevant to Health, Social Care, and/or child development Demonstrate commitment to ongoing training and development. Good standard of general education including English and Maths to GCSE grade C or above or equivalent. Knowledge/Experience
Clinical skills and competency relevant to the role. Ability to support clients in crisis. Knowledge and understanding of child development Record keeping & report writing skills, including IT skills to manage electronic patient notes Understanding of issues relating to safeguarding of vulnerable groups. Awareness of clinical governance. Good interpersonal skills. Understanding of confidentiality and diversity issues. Able to work autonomously and as part of a team. Experience of person-centred planning and person-centred approaches to care Experience in a health or social care setting with service users and/or families with complex needs. To demonstrate how to implement clinical care/care packages. Post qualification experience of working with children, young people, and their families. Experience of working with challenging groups/individuals. Recent experience of working with parents/families/children. Experience of contributing to appropriate risk management/child protection plans. Values
Accountability Support High professional standards Responsive to service users Engaging leadership style Transparency and honesty Discreet Change oriented Skills
Ability to use tools relevant to the service e.g. clinical outcomes tools. Experience in making judgements involving facts or situations, some requiring analysis. Contribute to appropriate risk management/child protection plans. Commitment to anti-discriminatory practice. Ability to demonstrate non-judgemental/professional attitude. Empathy, tact, and judgement to enable and support ongoing positive relationships with Clients, their families, or Carers. Demonstrates motivation, reliability, and commitment to team working and the development of others. Excellent organisation skills and time management. Flexible, and responsive to change. Confident and Professional Demonstrates an ability to value the opinions of others. Strong interpersonal, motivational, communication, and organisational skills, qualities, and behaviours. Flexibility to respond to urgent client needs or the needs of the Service. Willingness to undergo education and training for both service and professional development needs. To demonstrate how to provide and receive routine information requiring tact or persuasive skills; barriers to understanding. Ability to travel in the course of performing duties. Able to work flexible hours as required. Evidence of ongoing personal development. Willingness to undertake further training. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £26,530 to £29,114 a year per annum pro rata
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