Senior Tenancy Support Worker

·
Full time
Location: Kettering
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Job offered by: Accommodation Concern
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Holiday Entitlement:

23 days annual leave plus statutory bank holidays. Based At:

Various Sites Across Northamptonshire. Accountable To:

Tenancy Support Workers. We are looking for a compassionate and dedicated Senior Tenancy Support Worker to join our team, overseeing the delivery of our Supported Accommodation service. In this role, you will play a crucial part in helping individuals build the skills required to sustain their own tenancy, foster independence, and connect them with community resources. Key Responsibilities: Manage a team of Tenancy Support Workers (TSWs), providing guidance, support, and case management to ensure a high-quality, person-centered support service. Coordinate the Supported Accommodation placements and conduct comprehensive risk assessments. Work closely with clients, assisting them with tenancy-related matters, financial management, and access to services. Liaise with external agencies to deliver well-rounded support for clients with complex needs, including mental health challenges. Contribute to service compliance, ensuring adherence to policies, health and safety standards, and landlord responsibilities. What We're Looking For: Experience in supported accommodation or related services and managing or supervising staff. Strong understanding of complex issues like mental health, substance misuse, and housing support. Excellent communication, crisis intervention, and de-escalation skills. Adaptability, patience, and the ability to work calmly under pressure. Proficiency in using case management systems and Microsoft Office. Why Join Us? This is an opportunity to lead a passionate team and make a meaningful difference in people’s lives. We value integrity, inclusivity, and professional growth. You’ll work in a supportive environment that encourages collaboration and continuous professional development. To apply for this role, please complete an application form and send it to

erica@a-c.org.uk .

CVs without an application form will not be accepted. Interviews will take place as soon as a suitable application is received. We have the right to withdraw this advert prior to the closing date if we find a suitable candidate. Accommodation Concern is a registered charity (number 1146257) and a company limited by guarantee (number 07945758).

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