Server & Storage Solution Expert

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Full time
Location: Chippenham
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Job offered by: Reboot Recruit Ltd
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Category: IT & Technology
Server & Storage Solutions Expert

Chippenham - Hybrid

Up to £45,000 (£60k OTE) + Benefits

With decades of experience, our client is a prominent IT services provider, known for their commitment to innovation, collaboration, and customer-focused solutions. Operating across multiple sectors and supporting public and private clientele from SME to Enterprise, this is an opportunity to join an expanding team with a structured development programme and be part of their plans for growth and market expansion in 2025.

The Role: A Server & Storage (S&S) Solutions Expert is a key member of the Hybrid Infrastructure (HI) Pillar, that sits within our Technical Pre-Sales function of Business Solutions and Services, with a focus on Servers & Storage. Our client's UK's HI pillar is centred on supporting customers to meet the challenges of modernising their IT infrastructure, bringing simplification and performance in a secure manner.

You will understand customer challenges, and at a technical product design level work with vendors, service partners, and utilise internal resource capability to build end-to-end HI solutions. In addition to this, you will work alongside the wider team in helping customers define and execute against their on-premises, cloud, or hybrid strategy. You will maintain a detailed understanding of key vendor solutions and articulate the value at a technical level to customers.

Key Responsibilities:

Actively keep our client's HI portfolio up-to-date in line with market demands and trends, focusing on S&S. Assess, design and support to present end-to-end HI solutions to meet customer requirements of all sizes and non-industry specific. Maintain knowledge on all applicable assessment tools available to support in architecting, sizing and configuring HI solutions primarily OneIQ & Live Optics. Maintain detailed understanding of the competitive landscape and complementing solutions. Proactively deliver product updates into the HI pillar and wider Business Solutions and Services on key product information, incentives and general announcements that ensure we are maximising the profitability of a solution and providing accurate information into customers. Proactively look to convert basic Bill of Material (BoM) requests into a wider solution that encourages upsell and cross-sell opportunities. Continue to certify and develop your expertise in key vendors such as HPE, DELL, Lenovo ISG, NetApp - with a natural deeper level of knowledge in a specific solution area as the role develops. Create and maintain relationships with customers, vendors and surrounding service partners. Support and manage existing managed services customers' technology and software plans.

Candidate Requirements:

Self-motivated with a positive attitude. Excellent communication and organisational skills and a team-oriented mindset. University degree or good A-Levels preferred but not essential. Ability to work in a dynamic environment where hard work and fun are the key ingredients. Ability to work as part of a team and display teamwork.

What we offer:

Hybrid Working (3 days in / up to 2 days remote if required, after probation which is 3 months). Culture - Social events, Supportive, Fun, Hard working. Perks - Incentives (holidays, vouchers, lunches, spot prizes). Top of the range technology in office and for home working (laptops, screens, latest iPhone, etc). Subsidised health care/medical benefits. Annual Leave - 25-30* days plus B.H's + optional 2 weeks unpaid. *Increases with time spent. Progression Plan - training & mentor programme. Develop an enterprise sales/management career.

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