Service Advisor

Commercial Service Advisor needed in DerbyBasic salary of up to £31,000.OTE c. £33,000.Monday - Friday (Week 1: 7am - 4pm) / (Week 2: 9am - 6pm).1 in 4 Saturdays 7am - 1pmOur client is seeking applications from customer-driven, self-motivated individuals with a proven track record as a Service Advisor in the motor trade.Experience using Kerridge desirable.Access to industry leading training from the outset and throughout.Opportunity to work for an established franchise dealership.Move role with security and confidence - join a great client of ours.Our client, a leading commercial vehicle specialist, is seeking a Commercial Service Advisor to join their team in Derby. What will the successful Commercial Service Advisor do?Act as the first point of contact for customers, both in-person and over the phone.Book appointments and schedule work for the workshop team.Provide accurate quotations for services.Upsell additional services and products where appropriate.Maintain accurate records of customer interactions and vehicle service history.Liaise with the workshop team to ensure that work is completed on time and to a high standard.Manage customer expectations and resolve any issues that arise.The successful Commercial Service Advisor will have:Experience acting as a Service Advisor in the motor trade.Confidence using Kerridge.A considered approach to customer service.Customer relations experience.Excellent interpersonal and organisational skills.IT competency.The successful Commercial Service Advisor will get:Basic salary of up to £31,000.OTE c. £33,000.Excellent career progression opportunities.The opportunity to move roles safely - join a respected dealership that has traded successfully for decades.The opportunity to join various people we have placed at the company in the past.Work for an experienced management team that know the business inside out and will be able to support your training and career development.If this Commercial Service Advisor vacancy interests you or you would like to find out about other Motor Trade Jobs in Derby, please contact Sam Butcher at Perfect Placement now! Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.