Job Description - Service Contracts Product & Pricing Specialist (MER0003GOY)
Group:
Mercedes-Benz Group AG About Us At Mercedes-Benz Cars, we’re passionate about what we do. Whether we’re exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do. It’s an exciting time to be part of the team, so what are you waiting for? How you’ll play your part We’re looking for someone with strong data analysis experience who understands the management of product lifecycles, to review detailed pricing and performance data sets and provide recommendations for optimising profitability, developing product enhancements and market positioning. You’ll be driven and agile, with a solid understanding of the automotive sector and the intricacies of service contracts and have experience in conducting thorough market research and competitor analysis to identify opportunities and anticipate challenges. In this role you will support the development of constructing the optimal Service Contract product offering for the UK market. You’ll aid in the development of the UK Service Contract Portfolio through the support of end-to-end product management, costings, and pricing to help deliver targeted volume, contribution, and retention levels for MBC UK. You’ll apply your strong attention to detail when assisting in determining accurate contract costing and pricing through analysis and support the development and implementation of a pricing strategy that aligns with customer insights and revenue targets. Working closely with Sales, Product, and Marketing teams ensuring product offers align with business and marketing campaigns, you’ll be adept at building strong relationships with stakeholders, delivering clear communication, and fostering collaboration across all levels of the organisation. You’ll monitor the competitor marketplace and the wider service contracts industry. Your cross-functional collaboration will be essential in bringing new products to market. You’ll be responsible for implementing, testing and launching these products across the Service Contracts IT landscape working closely with both the inhouse and outsourced IT teams. Your skills in utilising integrated systems and online sales tools to streamline operations and improve customer engagement will be invaluable in this role. At Mercedes-Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance with our policies and adhere to the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law. What’s in it for you As well as the opportunity to work in a dynamic environment, with a great team and culture, we’ll offer you a competitive salary and discretionary bonus structure. We also hope you’ll love our products as much as we do, with access to our colleague car schemes. On top of that, you’ll be able to join our pension scheme and you’ll get a flexible benefit pot that can be used to find the benefits that are right for you. We are pleased to be able to offer a hybrid working approach – achieving a great balance between remote and office working. We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We’ll also encourage your development, with the training and knowledge you need to reach your potential. Who we are Through the doors of Mercedes-Benz you’ll find a passionate team working to deliver exceptional customer experiences and uphold our brand's reputation for excellence. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas. What’s next? Once you click apply, we’ll take you through to the Mercedes-Benz Group careers portal – this is our parent company site, so don’t worry, you’re in safe hands. Here, you’ll find a short application form to complete. Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We’re also open to working flexibly and are happy to discuss flexible working options. Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK.
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Mercedes-Benz Group AG About Us At Mercedes-Benz Cars, we’re passionate about what we do. Whether we’re exploring ways to make motoring more sustainable, or pushing the boundaries of technology, innovation underpins everything we do. It’s an exciting time to be part of the team, so what are you waiting for? How you’ll play your part We’re looking for someone with strong data analysis experience who understands the management of product lifecycles, to review detailed pricing and performance data sets and provide recommendations for optimising profitability, developing product enhancements and market positioning. You’ll be driven and agile, with a solid understanding of the automotive sector and the intricacies of service contracts and have experience in conducting thorough market research and competitor analysis to identify opportunities and anticipate challenges. In this role you will support the development of constructing the optimal Service Contract product offering for the UK market. You’ll aid in the development of the UK Service Contract Portfolio through the support of end-to-end product management, costings, and pricing to help deliver targeted volume, contribution, and retention levels for MBC UK. You’ll apply your strong attention to detail when assisting in determining accurate contract costing and pricing through analysis and support the development and implementation of a pricing strategy that aligns with customer insights and revenue targets. Working closely with Sales, Product, and Marketing teams ensuring product offers align with business and marketing campaigns, you’ll be adept at building strong relationships with stakeholders, delivering clear communication, and fostering collaboration across all levels of the organisation. You’ll monitor the competitor marketplace and the wider service contracts industry. Your cross-functional collaboration will be essential in bringing new products to market. You’ll be responsible for implementing, testing and launching these products across the Service Contracts IT landscape working closely with both the inhouse and outsourced IT teams. Your skills in utilising integrated systems and online sales tools to streamline operations and improve customer engagement will be invaluable in this role. At Mercedes-Benz, we operate with integrity and therefore you are required to maintain ethical standards in accordance with our policies and adhere to the Company's Compliance Guidelines and Policies including Anti-Bribery and all relevant competition law. What’s in it for you As well as the opportunity to work in a dynamic environment, with a great team and culture, we’ll offer you a competitive salary and discretionary bonus structure. We also hope you’ll love our products as much as we do, with access to our colleague car schemes. On top of that, you’ll be able to join our pension scheme and you’ll get a flexible benefit pot that can be used to find the benefits that are right for you. We are pleased to be able to offer a hybrid working approach – achieving a great balance between remote and office working. We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental health First Aiders, as well as flexible opportunities to support work life balance. We’ll also encourage your development, with the training and knowledge you need to reach your potential. Who we are Through the doors of Mercedes-Benz you’ll find a passionate team working to deliver exceptional customer experiences and uphold our brand's reputation for excellence. We know that to keep this team motivated, we need to ensure that everyone has equal opportunity. We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas. What’s next? Once you click apply, we’ll take you through to the Mercedes-Benz Group careers portal – this is our parent company site, so don’t worry, you’re in safe hands. Here, you’ll find a short application form to complete. Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We’re also open to working flexibly and are happy to discuss flexible working options. Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK.
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