The client is looking to recruit an experienced Service Controller with fantastic customer service skills and an excellent telephone manner to work within their busy and well-established company. Your duties will be supporting the service department's administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have previous experience as a service advisor or in a similar role.
The Service Controller job role:
Organising engineers' schedules Planning and allocation of work to engineers Be present for the depot audits/checks Work with engineers to resolve technical issues Support the service team and manager with customer issues Schedule training needs for the department Support the Service Manager with customers' end-to-end journey.
Next steps:
If this Service Controller role sounds of interest or you are looking for advice on your next career move, please contact Chloe on (phone number removed) or apply today.
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