Service Controller

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Full time
Location: Wymondham
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Job offered by: Todd Hayes Ltd
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Category:
Service Controller

Our client, a global leading construction and industrial franchise, is actively seeking a Service Controller to join their team.

This is a full-time position on a maternity cover contract basis based in Wymondham. Knowledge, Skills & Experience:

Proven track record of Parts/Service sales role within the Construction or similar industry Computer literate Experience with Workshop Management Systems Clean driving licence and good driving record Proof of right to work in the UK Main Responsibilities of the Role: Producing accurate estimates to send to the customer, following up with customers to agree on work, and recording outcomes to determine the success of vehicle/machine health checks. Help with office admin which includes invoicing and inputting information and booking services. Duties:

Build strong and positive relationships with customers Arrange parts and book work Feedback any important customer information to the Company Monitor the backend systems and compile estimates for required further work Contact customers and sell identified work and other products and services we offer Liaise with the Parts department and hand over parts sales leads identified Liaise with Service Supervisors/Controllers keeping them informed of any critical machine health concerns Input information to create worksheets Help invoice customers and follow up order numbers Occasional overtime on Saturday mornings, when required Any other duties as deemed necessary to fulfill the role Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive, we are unable to respond to everyone individually; however, your details will remain on file should another suitable opportunity become available. If we can take your application further, we will of course be in touch.

Todd Hayes is acting as an Employment Business in relation to this vacancy.

Todd Hayes Ltd

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