About The Role
Lloyds Clinical are seeking a talented and dedicated Service Design and Implementation Specialist to join our team. In this pivotal role, you will be responsible for developing and implementing new and improved healthcare services, ensuring seamless integration and alignment with strategic objectives. Your expertise will drive the creation of efficient workflows and processes that facilitate smooth transitions, minimize disruptions, and optimise service delivery. Working closely with stakeholders, you will ensure that all service designs meet user needs, regulatory standards, and performance expectations, while continuously driving improvements to enhance outcomes. If you are passionate about transforming healthcare services and making a meaningful impact, we would love to hear from you.
Why Lloyds Clinical?
We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. Lloyds Clinical has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including: 25 days annual leave plus bank holidays Company bonus scheme Outstanding training & development programmes Up to £1200 refer a friend bonus Full support from our employee assistance programme including a health and well-being app Savings and discounts at multiple retailers through our rewards portal About You The ideal candidate will have extensive experience in service design and implementation within the healthcare sector, with a proven track record of successfully introducing new services. You should be skilled in managing complex change processes and engaging with diverse stakeholders to drive success. The ability to work autonomously, trust your intuition, and operate with minimal supervision is essential, as is a strong understanding of healthcare regulations and compliance standards. You will need excellent data analysis skills to identify trends and assess service performance, alongside superior communication, influence, and persuasion capabilities. A patient-centric focus and commitment to delivering high-quality services are key, as is the ability to work effectively under pressure and meet deadlines. Proficiency in MS Office Suite is required, and you should demonstrate self-confidence, pragmatism, assertiveness, and a meticulous attention to detail. This position is home based with occasional travel, so a UK driving licence is also required. About Us At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes. We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.
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We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. Lloyds Clinical has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy and warehousing. These roles come with fantastic benefits including: 25 days annual leave plus bank holidays Company bonus scheme Outstanding training & development programmes Up to £1200 refer a friend bonus Full support from our employee assistance programme including a health and well-being app Savings and discounts at multiple retailers through our rewards portal About You The ideal candidate will have extensive experience in service design and implementation within the healthcare sector, with a proven track record of successfully introducing new services. You should be skilled in managing complex change processes and engaging with diverse stakeholders to drive success. The ability to work autonomously, trust your intuition, and operate with minimal supervision is essential, as is a strong understanding of healthcare regulations and compliance standards. You will need excellent data analysis skills to identify trends and assess service performance, alongside superior communication, influence, and persuasion capabilities. A patient-centric focus and commitment to delivering high-quality services are key, as is the ability to work effectively under pressure and meet deadlines. Proficiency in MS Office Suite is required, and you should demonstrate self-confidence, pragmatism, assertiveness, and a meticulous attention to detail. This position is home based with occasional travel, so a UK driving licence is also required. About Us At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes. We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.
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