My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less). They are looking for a permanent Service Designer Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors. Primary skills and experience required: Must be eligible for SC clearance Proven experience working across a service design process, autonomously with minimal support Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy-to-understand format for varying audiences Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’ Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Presales experience would be advantageous; including bidding, RFP's, Demos & Presentations
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We are a Digital, Data and Cloud technology consultancy, specialising in delivering solutions to clients across financial services, government, management consulting/outsourcing, media and broadcasting. Our extensive experience allows us to provide a specialised, individually tailored service backed by consultants that have industry specific knowledge to better understand your needs. Our expertise are complemented by the use of leading-edge technologies. We work with some of the UK’s leading companies, as well as being retained by some of the largest global brands. Being independently owned, we are able to offer a flexible and highly dynamic service with a strong emphasis on the delivery of robust solutions in a professional and customer focused approach. We specialise in providing solutions with the following disciplines: - DevOps Consulting – Platform Engineering / SRE / DevSecOps / Cloud Eco - Cloud Platform Architecture - Azure / AWS / GCP / Oracle - Software Development - Scala / Java / JavaScript / .NET / Fullstack - Solution Architecture – Digital / Apps / Integration / Infrastructure / Data - Transformation & Change – Programme / Portfolio / Project Managers - Digital & Modern Workplace Consulting - M365 / Power Platform / G-Suite - Agile Consulting - Product Owners / Agile Coaches / Scrum Masters / BAs - UX / UCD Specialists - UXs / URs / Service Designers / Content Designers - Cyber Security Specialists - Architects / Analysts / Threat Intelligence - Data Science & Data Analytics Specialists – BI / AI / ML - SAP - Functional / Technical Consulting - Salesforce – Functional / Technical Consulting - Testing – Automation / Manual / Accessibility / Integration - Mobile Apps - iOS Developers / Android Developers
