We now have a vacancy for a
Service Desk Analyst
to join our SDI 4 Star Business Led Service Desk. Winners of Best Service Desk 2022. The role is perfect for someone who is customer-driven, technical and passionate about the latest technology. Key Responsibilities
Provide technical support to users. Maintain knowledge of Windows 11 and Office 365. Learn about our web-based line-of-business tools. Understand IT hardware and communicate technical terms clearly. Qualifications
Knowledge of Windows 11 and Office 365. Ability to learn about web-based line-of-business tools. Understanding of IT hardware. A qualification in IT Service Management or Service Desk Practice would be an asset. Closing date for this post is 12 noon, Friday 24th January 2025. Runshaw College is committed to safeguarding and promoting the health, safety and welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We value diversity and welcome applications from all sections of the community, particularly people with protected characteristics.
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