Service Desk Analyst – Night Time Shifts

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Full time
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Job offered by: Reed - Technology
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Category: IT & Technology
IT Service Desk Analyst

- Night Shifts (7pm-7am) Location:

Newcastle Contract Duration:

3 Month Contract Rate:

£200-£250 Per Day - INSIDE IR35 One of my clients is looking for an experienced IT Service Desk Analyst to join their team on a 3-month assignment. This role will be to work on the 1st line Service Desk team, providing initial support via telephone, email, and ServiceNow ticketing system. This will be covering a 24/7 service desk, with the shifts being purely night time based, working 7pm to 7am. You will have a background of working within a busy IT Service Desk environment and be comfortable in providing support to all levels of end users. Due to the short-term nature of the requirement, my client is looking for someone who can hit the ground running, requiring minimal supervision and training. Key Skills

IT Service Call Management Remote service Active Directory Administration Understanding of TCP/IP, DHCP, and DNS iOS and Android device setup and support Microsoft Office 2010 and above Printer Support Fundamental desktop troubleshooting The Next Steps

If you are interested, please submit your updated CV ASAP. My client is looking to interview at their earliest opportunity, with a start date set immediately afterwards.

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