Employer:
London Borough Of Waltham Forest Location:
To be confirmed Contract:
Permanent Working Pattern:
Full Time DBS Check:
No Closing Date:
19/01/2025 at 23:59 Reference:
1579 JOB DESCRIPTION
Organisation : London Borough of Waltham Forest
Salary:
SO2 £38,934 to £40,755
Contract Type:
Full-time/Permanent
Working hours per week:
36hrs per week (Monday - Thursday 8:00 am - 4:15 pm & Friday 8:00 am - 4 pm)
Application Deadline:
19th January 2025
Proposed Interview Date(s):
TBC
Reference: 1579
About Us:
Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.
About the role:
Mission Waltham Forest sets out the Council's plan for a more equal borough by 2030. It is our commitment to all our residents to tackle the fundamental challenges facing them and drive the change within the Council that is needed to achieve this.
Join our Technology team at Fellowship Square, Walthamstow, as a
Service Desk Analyst . You'll play a pivotal role in empowering Waltham Forest Council employees, providing the essential guidance and technical support they need to excel in serving our community.
We're passionate about delivering a great user experience for our staff, and you'll be at the forefront of this mission. Your expertise will be crucial in supporting our systems and people, whether it's over the phone, in person, or at our Waltham Forest offices. Your daily work will cover the full spectrum of first-line IT support, ensuring the Council has reliable tools and technology to deliver its mission.
At Waltham Forest Council, we're not just about work; we're about growth. We offer ample opportunities to expand your skills across the IT landscape through hands-on experience and specialized vendor training.
Apply now and step into a role that's more than a job-it's a chance to use technology to make a difference.
Join Us:
If you're passionate about technology and customer service and seek a role that offers challenges and opportunities we would love to hear from you.
Key Responsibilities:
Please refer to the role profile.
Qualifications and Requirements:
To be considered for this position, you should meet the following requirements:
Indicative Qualifications:
Numeracy and literacy qualification e.g. good GCSE English and Maths or equivalent.
Relevant professional qualification or equivalent eg, Microsoft certification, ITIL.
Terms and conditions:
The below terms and conditions apply to this role:
Satisfactory employment references and CIFAS identity checks;
Satisfactory declaration of interest;
As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role.
How to Apply:
Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines how your skills and experience make you a good candidate for this vacancy.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunity Employer:
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council.
Contact Information:
If you have any questions about this vacancy or the application process, please contact Geraldine Henry, Senior Service Desk Analyst at geraldine.henry@walthamforest.gov.uk
If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.
#J-18808-Ljbffr
London Borough Of Waltham Forest Location:
To be confirmed Contract:
Permanent Working Pattern:
Full Time DBS Check:
No Closing Date:
19/01/2025 at 23:59 Reference:
1579 JOB DESCRIPTION
Organisation : London Borough of Waltham Forest
Salary:
SO2 £38,934 to £40,755
Contract Type:
Full-time/Permanent
Working hours per week:
36hrs per week (Monday - Thursday 8:00 am - 4:15 pm & Friday 8:00 am - 4 pm)
Application Deadline:
19th January 2025
Proposed Interview Date(s):
TBC
Reference: 1579
About Us:
Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.
The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.
About the role:
Mission Waltham Forest sets out the Council's plan for a more equal borough by 2030. It is our commitment to all our residents to tackle the fundamental challenges facing them and drive the change within the Council that is needed to achieve this.
Join our Technology team at Fellowship Square, Walthamstow, as a
Service Desk Analyst . You'll play a pivotal role in empowering Waltham Forest Council employees, providing the essential guidance and technical support they need to excel in serving our community.
We're passionate about delivering a great user experience for our staff, and you'll be at the forefront of this mission. Your expertise will be crucial in supporting our systems and people, whether it's over the phone, in person, or at our Waltham Forest offices. Your daily work will cover the full spectrum of first-line IT support, ensuring the Council has reliable tools and technology to deliver its mission.
At Waltham Forest Council, we're not just about work; we're about growth. We offer ample opportunities to expand your skills across the IT landscape through hands-on experience and specialized vendor training.
Apply now and step into a role that's more than a job-it's a chance to use technology to make a difference.
Join Us:
If you're passionate about technology and customer service and seek a role that offers challenges and opportunities we would love to hear from you.
Key Responsibilities:
Please refer to the role profile.
Qualifications and Requirements:
To be considered for this position, you should meet the following requirements:
Indicative Qualifications:
Numeracy and literacy qualification e.g. good GCSE English and Maths or equivalent.
Relevant professional qualification or equivalent eg, Microsoft certification, ITIL.
Terms and conditions:
The below terms and conditions apply to this role:
Satisfactory employment references and CIFAS identity checks;
Satisfactory declaration of interest;
As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role.
How to Apply:
Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines how your skills and experience make you a good candidate for this vacancy.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Equal Opportunity Employer:
Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council.
Contact Information:
If you have any questions about this vacancy or the application process, please contact Geraldine Henry, Senior Service Desk Analyst at geraldine.henry@walthamforest.gov.uk
If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.
#J-18808-Ljbffr
