United Kingdom - Leighton Buzzard
Posted: 09/07/2024
Salary: £35K per Year
ID: 34387_BH
2nd Line Service Desk Engineer
Leighton Buzzard | Hybrid Up to £35,000 DOE A 2nd Line Service Desk Engineer is required to join a marketing-leading IT MSP that has been operating for over 20 years. They provide comprehensive IT Support and technology solutions such as O365 applications, Cloud services, Managed Print, Cyber Security and Data Recovery, Telephony and more. The Role
As a 2nd Line Service Desk Engineer, you will provide technical support to customers, resolve complex IT issues and ensure the seamless operations of IT environments. You will be a vital member of the Service Desk Team, leveraging your IT expertise and delivering high levels of customer satisfaction. Some of what you will be doing:
Meeting targets and adhering to SLAs End-to-end ownership of tickets Solving complex IT issues Responding to service desk tickets Providing technical guidance and support to clients Ideally, your skills and experience will include:
Working in an MSP environment Office 365 Azure Intune Sharepoint Server Infrastructure Networking Hypervisors, including ESXi and HyperV Server and Desktop Operating Systems Connect Wise Manage
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Leighton Buzzard | Hybrid Up to £35,000 DOE A 2nd Line Service Desk Engineer is required to join a marketing-leading IT MSP that has been operating for over 20 years. They provide comprehensive IT Support and technology solutions such as O365 applications, Cloud services, Managed Print, Cyber Security and Data Recovery, Telephony and more. The Role
As a 2nd Line Service Desk Engineer, you will provide technical support to customers, resolve complex IT issues and ensure the seamless operations of IT environments. You will be a vital member of the Service Desk Team, leveraging your IT expertise and delivering high levels of customer satisfaction. Some of what you will be doing:
Meeting targets and adhering to SLAs End-to-end ownership of tickets Solving complex IT issues Responding to service desk tickets Providing technical guidance and support to clients Ideally, your skills and experience will include:
Working in an MSP environment Office 365 Azure Intune Sharepoint Server Infrastructure Networking Hypervisors, including ESXi and HyperV Server and Desktop Operating Systems Connect Wise Manage
#J-18808-Ljbffr
