Service Desk Engineer

Copello Global Romsey, Hampshire, Test Valley, Hampshire; Hampshire; South East England; England 6 days ago

Type Full Time
Pay Not listed
Work Hybrid

This Service Desk Engineer opportunity is built around managing incidents, service requests and escalations through to resolution. It would suit someone who can bring careful technical judgement and practical problem-solving to the role.

Known job details

  • Work model: Hybrid
  • Additional detail: Hybrid working.

Likely focus of the role

  • Managing incidents, service requests and escalations through to resolution.
  • Supporting customers with troubleshooting, system updates and operational guidance.
  • Work closely with engineering, logistics and technical teams to ensure effective service delivery.

Requirements mentioned

  • Relevant technical experience with the stack, platform, data, or support environment is important.
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