Social network you want to login/join with:
Service Improvement Analyst, Peterborough
Client:
IRIS Software Group Location:
Peterborough, United Kingdom Job Category:
Other EU work permit required:
Yes Job Reference:
782303c11b57 Job Views:
8 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
Are you ready to take your career to the next level? We’re on the lookout for a
Service Improvement Analyst
to join our dedicated customer support team at
IRIS Software Group . If you’re passionate about making a real difference, championing customer satisfaction, and driving positive change, this role is for you! As the
voice of the customer , you’ll lead initiatives to improve processes, tackle root challenges, and create a
best-in-class customer experience
across all sectors. No two days are the same, and you’ll have the opportunity to make a real impact in a
dynamic, fast-paced environment . What Will You Be Doing? Driving Change:
Spot opportunities to improve customer experiences and implement solutions that make a difference. Collaborating Across Teams:
Work closely with stakeholders, from senior leaders to cross-functional teams, to deliver meaningful efficiencies. Standardising Excellence:
Establish consistent, high-quality practices supported by Standard Operating Procedures and ISO9001 standards. Tracking Success:
Monitor the impact of your initiatives and share measurable results to demonstrate improvements. What Are We Looking For? We’d love to hear from you if you have: Experience in
service improvement ,
process management , or
quality assurance . Strong skills with
Microsoft Office
(Word, Excel, PowerPoint). The ability to
evaluate processes , measure results, and identify improvement opportunities. A passion for
data analysis
and the ability to translate insights into actionable change. Excellent communication and
stakeholder management
skills. A
customer-first mindset
and a collaborative approach to working with others. Bonus points
for experience in project or change management, or customer-facing roles! Why Join IRIS? Make an Impact:
Your work will directly shape the future of customer operations at IRIS. Career Growth:
Take on a pivotal role with plenty of opportunities to develop and grow. Collaborative Culture:
Join a passionate team that values continuous improvement and innovation. This is a fantastic opportunity to grow your career and help shape the future of customer satisfaction at IRIS. Ready to make a difference? Apply today!
#J-18808-Ljbffr
Client:
IRIS Software Group Location:
Peterborough, United Kingdom Job Category:
Other EU work permit required:
Yes Job Reference:
782303c11b57 Job Views:
8 Posted:
22.01.2025 Expiry Date:
08.03.2025 Job Description:
Are you ready to take your career to the next level? We’re on the lookout for a
Service Improvement Analyst
to join our dedicated customer support team at
IRIS Software Group . If you’re passionate about making a real difference, championing customer satisfaction, and driving positive change, this role is for you! As the
voice of the customer , you’ll lead initiatives to improve processes, tackle root challenges, and create a
best-in-class customer experience
across all sectors. No two days are the same, and you’ll have the opportunity to make a real impact in a
dynamic, fast-paced environment . What Will You Be Doing? Driving Change:
Spot opportunities to improve customer experiences and implement solutions that make a difference. Collaborating Across Teams:
Work closely with stakeholders, from senior leaders to cross-functional teams, to deliver meaningful efficiencies. Standardising Excellence:
Establish consistent, high-quality practices supported by Standard Operating Procedures and ISO9001 standards. Tracking Success:
Monitor the impact of your initiatives and share measurable results to demonstrate improvements. What Are We Looking For? We’d love to hear from you if you have: Experience in
service improvement ,
process management , or
quality assurance . Strong skills with
Microsoft Office
(Word, Excel, PowerPoint). The ability to
evaluate processes , measure results, and identify improvement opportunities. A passion for
data analysis
and the ability to translate insights into actionable change. Excellent communication and
stakeholder management
skills. A
customer-first mindset
and a collaborative approach to working with others. Bonus points
for experience in project or change management, or customer-facing roles! Why Join IRIS? Make an Impact:
Your work will directly shape the future of customer operations at IRIS. Career Growth:
Take on a pivotal role with plenty of opportunities to develop and grow. Collaborative Culture:
Join a passionate team that values continuous improvement and innovation. This is a fantastic opportunity to grow your career and help shape the future of customer satisfaction at IRIS. Ready to make a difference? Apply today!
#J-18808-Ljbffr
