Service Improvement Facilitator (Band 7) - 317 Newcastle Cancer Centre - Corporate - The Newcastle upon Tyne Hospitals NHS Foundation Trust
The Newcastle upon Tyne Hospitals NHS Foundation Trust – Tyne and Wear The post holder will support delegated projects for the Cancer Flow and Performance Team. This will involve working with cancer teams across the Trust, providing leadership and guidance to specific service improvement and redesign projects and programmes of work. The post holder will support delivery of the Trust’s cancer priorities. Interview Date: 29 January 2025 22 hours 30 minutes/ week The Improvement Facilitator will be an integral member of the Cancer Flow and Performance team and supported by the Newcastle Improvement Team, which provides leadership, advice, practical support, and training for quality improvement and transformational change initiatives throughout the Trust. The successful post holder will utilise appropriate methodology to focus change and improvement initiatives on meeting a range of improvement outcomes, improved clinical outcomes, enhanced patient experience, patient safety, and service efficiency. They will be responsible for planning, facilitating, and delivering specific projects, using appropriate tools and techniques that facilitate optimum operational performance and quality improvement. The post holder will be expected to act autonomously, ensuring that daily tasks and ongoing workloads are prioritised and completed within agreed timeframes. They must have excellent interpersonal skills and be able to hold project leads accountable. The post holder will handle and manage highly complex and sensitive information about staff, work processes, commercial plans, strategic objectives, and barriers to change. Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: Royal Victoria Infirmary (RVI) Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:
Careers | Newcastle Hospitals | NHS They will work with multi-disciplinary teams to initiate, design, plan, control, and implement specific projects across the organisation and, in some cases, the wider health and care system. They will facilitate education and transformation events. They will champion and support the concept of continuous improvement and will adapt to the changing needs and requirements of the organisation and the staff within it. They will support evaluation of improvement and adapt their delivery and training of improvement on a continuous basis. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
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The Newcastle upon Tyne Hospitals NHS Foundation Trust – Tyne and Wear The post holder will support delegated projects for the Cancer Flow and Performance Team. This will involve working with cancer teams across the Trust, providing leadership and guidance to specific service improvement and redesign projects and programmes of work. The post holder will support delivery of the Trust’s cancer priorities. Interview Date: 29 January 2025 22 hours 30 minutes/ week The Improvement Facilitator will be an integral member of the Cancer Flow and Performance team and supported by the Newcastle Improvement Team, which provides leadership, advice, practical support, and training for quality improvement and transformational change initiatives throughout the Trust. The successful post holder will utilise appropriate methodology to focus change and improvement initiatives on meeting a range of improvement outcomes, improved clinical outcomes, enhanced patient experience, patient safety, and service efficiency. They will be responsible for planning, facilitating, and delivering specific projects, using appropriate tools and techniques that facilitate optimum operational performance and quality improvement. The post holder will be expected to act autonomously, ensuring that daily tasks and ongoing workloads are prioritised and completed within agreed timeframes. They must have excellent interpersonal skills and be able to hold project leads accountable. The post holder will handle and manage highly complex and sensitive information about staff, work processes, commercial plans, strategic objectives, and barriers to change. Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites: Royal Victoria Infirmary (RVI) Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site) Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’. For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:
Careers | Newcastle Hospitals | NHS They will work with multi-disciplinary teams to initiate, design, plan, control, and implement specific projects across the organisation and, in some cases, the wider health and care system. They will facilitate education and transformation events. They will champion and support the concept of continuous improvement and will adapt to the changing needs and requirements of the organisation and the staff within it. They will support evaluation of improvement and adapt their delivery and training of improvement on a continuous basis. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first month’s pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
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