Service Lead

Hartlepool Service Lead – Full time 39 hours per week – Must be a driver Salary - £24,726.87 We deliver creative, dynamic and person-centred services providing a range of individualised support to people living in shared supported living properties and individual tenancies. We have an exciting opportunity for a full time Service Lead to join our team in Hartlepool. We are looking for someone with supervisory experience, to act as a role model for our staff teams and be responsible for the day to day running of the support service. You will be required to provide on call duties on a rota basis for your locations, attend and participate within team meetings and service user reviews, ensure medication procedures are in place and service users are supported appropriately. Undertake specified managerial responsibilities, which contribute to the overall management of the support services provided. You will play a key role in the assessment of the service user and development of a Person Centred Plan, facilitating participation of all workers in implementation of the agreed plan. Essential Experience: Demonstrable track record of working with people with learning disabilities in a supported living and enabling environment. Commitment to the principles of community care. Understanding of development needs of adults with a learning disability (social, personal, physical, occupational and leisure). Understanding of the needs of people with disabilities, including learning disabilities, multiple disabilities and complex needs. You will be supporting our Service Users to achieve their individual goals and lead full and productive lives as valued members of their community, while ensuring services provided adhere to Real Life Options' values. Benefits and Rewards: At Real Life Options we treat our people with the same respect, care and consideration that we show to the people we support. Not only do we provide competitive rates of pay, a great place to work and great job satisfaction, our additional benefits include: A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff). Accredited training giving you the knowledge and skills to deliver a first-rate job. An employer contributory pension scheme. Health Cash Plan (for full/part time contracted hours). £10,000 Life cover. A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information). A reward gateway with access to discounted goods and services. Cycle to Work Scheme. A financial wellbeing scheme. Refer a Friend Incentive Bonus (terms and conditions apply). Recognition Initiatives. We are keen to recruit someone with the right values and behaviours who can help us to ensure our workplace values are at the heart of everything we do: Respect – Honesty – Responsibility – Excellence. If you can circle 6 or more of the skills below, then you could be the person we are looking for: Honest Good Communicator Strong Values Flexible Passionate Self Motivated Reliable Caring Inclusive Please note that initial contact with applicants will usually be by email, so please check all of your email folders regularly, including your junk mail folders. Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect. If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to our processes to enable you to perform at your best so please do let us know.

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