Service Management Governance Lead | Samlesbury | 12 Months Contract
Must be able to obtain security clearance & eligible to live and work in the UK
Key skills required for this role
Service Delivery Management / Project Management / ITSM / SIAM / ITIL Important
Service Delivery Management / Project Management / ITSM / SIAM / ITIL
Our client, a leading authority in the Defence & Security sector, is currently seeking a Service Management Governance Lead to join their team in Samlesbury on a contract basis. This role is pivotal within the Air Business Unit, focusing on IT Service Management, ensuring robust governance and compliance across service delivery frameworks. Key Responsibilities:
Developing and implementing IT service management governance structures and policies Ensuring compliance with industry regulations and internal standards Overseeing service delivery processes to maintain high performance and quality Collaborating with internal teams to align service management with business needs Providing guidance and support on service management best practices Managing risk identification and mitigation strategies within service governance Monitoring and reporting on service management metrics and KPIs Driving continuous improvement initiatives within the service management framework Job Requirements:
Experience in IT Service Management Strong knowledge of service governance frameworks Understanding of regulatory compliance within the Defence & Security sector Excellent communication and stakeholder management skills Proficiency in developing policies and procedures Ability to analyse and report on performance metrics Problem-solving aptitude and attention to detail Comfortable working in a hybrid environment with onsite presence required 3-4 days per week Security Clearance: BPSS If you are an experienced Service Management Governance Lead with a background in IT Service Management within the Defence & Security sector, we invite you to apply now to join our client's dedicated and dynamic team at Samlesbury.
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Service Delivery Management / Project Management / ITSM / SIAM / ITIL Important
Service Delivery Management / Project Management / ITSM / SIAM / ITIL
Our client, a leading authority in the Defence & Security sector, is currently seeking a Service Management Governance Lead to join their team in Samlesbury on a contract basis. This role is pivotal within the Air Business Unit, focusing on IT Service Management, ensuring robust governance and compliance across service delivery frameworks. Key Responsibilities:
Developing and implementing IT service management governance structures and policies Ensuring compliance with industry regulations and internal standards Overseeing service delivery processes to maintain high performance and quality Collaborating with internal teams to align service management with business needs Providing guidance and support on service management best practices Managing risk identification and mitigation strategies within service governance Monitoring and reporting on service management metrics and KPIs Driving continuous improvement initiatives within the service management framework Job Requirements:
Experience in IT Service Management Strong knowledge of service governance frameworks Understanding of regulatory compliance within the Defence & Security sector Excellent communication and stakeholder management skills Proficiency in developing policies and procedures Ability to analyse and report on performance metrics Problem-solving aptitude and attention to detail Comfortable working in a hybrid environment with onsite presence required 3-4 days per week Security Clearance: BPSS If you are an experienced Service Management Governance Lead with a background in IT Service Management within the Defence & Security sector, we invite you to apply now to join our client's dedicated and dynamic team at Samlesbury.
#J-18808-Ljbffr
