30 November 2024
Hinkley Point C/Bridgwater
Permanent – Full Time
Summary
NG Bailey are proud to be involved in the Hinkley Point C project based in Bridgwater, Somerset. This is the first in a new generation of nuclear power stations in Britain providing zero-carbon electricity for around six million homes. NG Bailey, the UK’s leading independent engineering and services business, are proud to be part of the MEH Alliance, a joint venture to deliver the mechanical, electrical and HVAC installation for the project.
We are currently looking for a
Service & Repair Team Leader
to oversee the asset repair process from initial request through to timely resolution and return to service as well as supporting with temporary provisions during repair periods. Some of the key deliverables in this role will include: Manage a diverse team to develop a high-performance culture and set clear expectations to meet goals. Ensure a customer-focused approach throughout the service and repair process. Stay up to date with project trends, industry trends, new technologies, and best practices to provide technical guidance and support to team members and customers. Establish and enforce quality control measures to ensure high-quality service and repair work. Conduct regular inspections and audits to verify the accuracy and completeness of work. Collaborate with the management team to establish and manage budgets to optimize resource allocation and meet service demands. Compile weekly, monthly and quarterly reports to measure performance including service completion rates, turnaround times, QC measures and general service & repair schedules. Manage documentation of technical training initiatives, certifications obtained, and improvements in the team's technical skills working with the MEHJV Training Department. Create actionable plans to address customer service feedback, including improvements in response times, issue resolution, and overall customer satisfaction. What we’re looking for: Previous experience in a plant maintenance discipline, preferably a professional qualification (minimum NVQ Level 2). Prior experience in a supervisory/team leader level role specifically managing service and maintenance of plant, tools and equipment is very desirable. A good working knowledge of inventory management of assets and the hire industry is preferred. A strong understanding of supply chain processes, including procurement, purchasing, and logistics, is valuable. Major Project Experience, specifically on nuclear or working in alliance agreement projects would be advantageous. We are able to offer a competitive salary with generous uplift and allowances for working away from home where required. Pension with leading provider and up to 8% employer contribution. Discounts. Please apply with an up to date CV, detailing your salary/package expectations. Next Steps: As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.
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Service & Repair Team Leader
to oversee the asset repair process from initial request through to timely resolution and return to service as well as supporting with temporary provisions during repair periods. Some of the key deliverables in this role will include: Manage a diverse team to develop a high-performance culture and set clear expectations to meet goals. Ensure a customer-focused approach throughout the service and repair process. Stay up to date with project trends, industry trends, new technologies, and best practices to provide technical guidance and support to team members and customers. Establish and enforce quality control measures to ensure high-quality service and repair work. Conduct regular inspections and audits to verify the accuracy and completeness of work. Collaborate with the management team to establish and manage budgets to optimize resource allocation and meet service demands. Compile weekly, monthly and quarterly reports to measure performance including service completion rates, turnaround times, QC measures and general service & repair schedules. Manage documentation of technical training initiatives, certifications obtained, and improvements in the team's technical skills working with the MEHJV Training Department. Create actionable plans to address customer service feedback, including improvements in response times, issue resolution, and overall customer satisfaction. What we’re looking for: Previous experience in a plant maintenance discipline, preferably a professional qualification (minimum NVQ Level 2). Prior experience in a supervisory/team leader level role specifically managing service and maintenance of plant, tools and equipment is very desirable. A good working knowledge of inventory management of assets and the hire industry is preferred. A strong understanding of supply chain processes, including procurement, purchasing, and logistics, is valuable. Major Project Experience, specifically on nuclear or working in alliance agreement projects would be advantageous. We are able to offer a competitive salary with generous uplift and allowances for working away from home where required. Pension with leading provider and up to 8% employer contribution. Discounts. Please apply with an up to date CV, detailing your salary/package expectations. Next Steps: As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.
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