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Poyle, Buckinghamshire, United Kingdom Monday to Friday – No Weekends! OTE £45k The Opportunity
Are you a great people leader with a passion for delivering a high-level service to customers? Are you seeking a rewarding opportunity to make a difference in the field of industrial cleaning and waste management? Safetykleen is currently looking for a Service Team Leader to join our West London team and contribute to our mission of providing safe, sustainable solutions to our clients. Position Overview
As a Service Team Leader at Safetykleen, you will oversee a team of service technicians and ensure the successful completion of industrial part cleaning services. You will be responsible for coordinating schedules, maintaining high safety standards, and delivering exceptional customer service. Your leadership skills will be crucial in motivating and developing your team to achieve operational excellence. Key Responsibilities
Lead, supervise, and mentor a team of service technicians, providing guidance, training, and performance feedback. Coordinate and schedule service assignments, ensuring timely and efficient service completions. Maintain a strong focus on safety, adhering to company policies, industry regulations, and best practices. Foster a culture of exceptional customer service, addressing client needs, and resolving any issues or concerns. Monitor and track team performance metrics, implementing strategies to optimise productivity and efficiency. Collaborate with internal departments to streamline processes and enhance service delivery. Conduct regular safety meetings, training sessions, and toolbox talks to promote a safety-first culture. Prepare reports on service activities, including safety incidents, and customer satisfaction. Benefits of Service Team Leader
£35,000 per annum plus team and personal bonus Monday to Friday – No Weekends. 5% Contributory Pension scheme. Family Life assurance of 3 times life cover salary. Private healthcare scheme from day 1. Enhanced maternity and paternity pay. Corporate discount scheme focused on your wellbeing, including discounted Virgin Active Gym membership – and Gymflex. Discount and cashback at many retailers. Cycle to work scheme. Employee Assistance Program with 24/7 confidential helpline support for employees. Enhanced occupational sick pay scheme for employees with illness and/or conditions requiring treatment. Employee recognition program. We provide support and access to a range of internal and external courses to help and progress your career with us. Skills & Experience
Previous management experience in a service-led industry. Excellent leadership skills, with the ability to inspire, motivate, and develop a high-performing team. Strong problem-solving abilities and the capacity to make sound decisions under pressure. Exceptional organisational and time management skills to handle multiple projects simultaneously. Effective communication skills to interact with customers, team members, and stakeholders. Proficiency in using relevant software, such as scheduling tools and reporting systems. Valid UK driver's license. We are Safetykleen
Safetykleen is the UK's leading provider of Parts Washing, Waste Collection, and Environmental Advisory services, with operations spanning 12 European countries, as well as Brazil and Turkey. With 19 branches across the UK and Ireland, we employ approximately 600 passionate individuals committed to our mission of making the planet Safer and Kleener. Our success is built on a robust business model, a culture of winning, and a dedication to prioritising customer satisfaction. We recognise the power of diversity amongst our workforce to deliver the exceptional service our customers expect and rely upon. We're on the lookout for passionate and dedicated individuals from diverse backgrounds to champion our mission to make the planet Safer and Kleener. When you become part of the Safetykleen team, you'll find yourself in a welcoming and inclusive workplace where your voice matters, your talents are appreciated, and your career growth and development are based on merit and performance.
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Poyle, Buckinghamshire, United Kingdom Monday to Friday – No Weekends! OTE £45k The Opportunity
Are you a great people leader with a passion for delivering a high-level service to customers? Are you seeking a rewarding opportunity to make a difference in the field of industrial cleaning and waste management? Safetykleen is currently looking for a Service Team Leader to join our West London team and contribute to our mission of providing safe, sustainable solutions to our clients. Position Overview
As a Service Team Leader at Safetykleen, you will oversee a team of service technicians and ensure the successful completion of industrial part cleaning services. You will be responsible for coordinating schedules, maintaining high safety standards, and delivering exceptional customer service. Your leadership skills will be crucial in motivating and developing your team to achieve operational excellence. Key Responsibilities
Lead, supervise, and mentor a team of service technicians, providing guidance, training, and performance feedback. Coordinate and schedule service assignments, ensuring timely and efficient service completions. Maintain a strong focus on safety, adhering to company policies, industry regulations, and best practices. Foster a culture of exceptional customer service, addressing client needs, and resolving any issues or concerns. Monitor and track team performance metrics, implementing strategies to optimise productivity and efficiency. Collaborate with internal departments to streamline processes and enhance service delivery. Conduct regular safety meetings, training sessions, and toolbox talks to promote a safety-first culture. Prepare reports on service activities, including safety incidents, and customer satisfaction. Benefits of Service Team Leader
£35,000 per annum plus team and personal bonus Monday to Friday – No Weekends. 5% Contributory Pension scheme. Family Life assurance of 3 times life cover salary. Private healthcare scheme from day 1. Enhanced maternity and paternity pay. Corporate discount scheme focused on your wellbeing, including discounted Virgin Active Gym membership – and Gymflex. Discount and cashback at many retailers. Cycle to work scheme. Employee Assistance Program with 24/7 confidential helpline support for employees. Enhanced occupational sick pay scheme for employees with illness and/or conditions requiring treatment. Employee recognition program. We provide support and access to a range of internal and external courses to help and progress your career with us. Skills & Experience
Previous management experience in a service-led industry. Excellent leadership skills, with the ability to inspire, motivate, and develop a high-performing team. Strong problem-solving abilities and the capacity to make sound decisions under pressure. Exceptional organisational and time management skills to handle multiple projects simultaneously. Effective communication skills to interact with customers, team members, and stakeholders. Proficiency in using relevant software, such as scheduling tools and reporting systems. Valid UK driver's license. We are Safetykleen
Safetykleen is the UK's leading provider of Parts Washing, Waste Collection, and Environmental Advisory services, with operations spanning 12 European countries, as well as Brazil and Turkey. With 19 branches across the UK and Ireland, we employ approximately 600 passionate individuals committed to our mission of making the planet Safer and Kleener. Our success is built on a robust business model, a culture of winning, and a dedication to prioritising customer satisfaction. We recognise the power of diversity amongst our workforce to deliver the exceptional service our customers expect and rely upon. We're on the lookout for passionate and dedicated individuals from diverse backgrounds to champion our mission to make the planet Safer and Kleener. When you become part of the Safetykleen team, you'll find yourself in a welcoming and inclusive workplace where your voice matters, your talents are appreciated, and your career growth and development are based on merit and performance.
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