About the role
Mercedes-Benz of Watford is looking to recruit a Service Administrator to join their fantastic Aftersales Department.
This role is a critical part of the running of a successful Service Department. You will support both the Service Manager and Service Advisors to ensure customers receive the best service.
Working as a Mercedes-Benz Service Administrator, you will: administer all preparation work required for vehicle arrivals, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standards are met, and carry out self-audits before filing.
Mercedes-Benz Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and takes pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high-pressured environment, have strong administration skills, and the ability to prioritise workload within a fast-paced environment. To be successful in this role, you will be extremely organised, have high attention to detail, and be a great team player.
Why Sytner? Sytner Group is delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated, and able to reach their full potential. Enhanced Holiday Entitlement – 33 days including bank holidays Industry-leading Maternity, Paternity, and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary/community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process.
Unsure? Read on… We represent over 23 of the world's most prestigious vehicle brands across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
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About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and takes pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high-pressured environment, have strong administration skills, and the ability to prioritise workload within a fast-paced environment. To be successful in this role, you will be extremely organised, have high attention to detail, and be a great team player.
Why Sytner? Sytner Group is delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated, and able to reach their full potential. Enhanced Holiday Entitlement – 33 days including bank holidays Industry-leading Maternity, Paternity, and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary/community work At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process.
Unsure? Read on… We represent over 23 of the world's most prestigious vehicle brands across our 140 UK dealerships. We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
#J-18808-Ljbffr
