The ICT Department is looking to recruit a
Service Desk Analyst
to contribute to the day-to-day operation of the ICT Service Desk. This exciting opportunity offers the successful candidate the chance to assist in the provision of ICT support to users throughout the Scottish Ambulance Service (SAS). The successful applicant must be flexible, conscientious, and have a positive approach to delivering excellent ICT Service Desk support in a timely manner with a focus on customer satisfaction. Excellent communication skills are paramount in this role as is the ability to assist ICT users with the various technologies deployed within the Service. Essential qualities
for this post include: Good ICT Technical knowledge Flexibility The ability to work within a team or on your own if required The post requires education to diploma level, preferably in the ICT field, or an equivalent level of knowledge. Good knowledge of Microsoft 365 is highly desirable. The hours of work are
37 hours per week . The role involves shift working covering the period Monday to Friday 06:00 – 22:00hrs. Hybrid (Home / Base) working
is a potential option for this role. This will be discussed with candidates who are invited for interview. If you do not hear back within four weeks of the closing date, then please consider your application, on this occasion, to be unsuccessful. NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
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Service Desk Analyst
to contribute to the day-to-day operation of the ICT Service Desk. This exciting opportunity offers the successful candidate the chance to assist in the provision of ICT support to users throughout the Scottish Ambulance Service (SAS). The successful applicant must be flexible, conscientious, and have a positive approach to delivering excellent ICT Service Desk support in a timely manner with a focus on customer satisfaction. Excellent communication skills are paramount in this role as is the ability to assist ICT users with the various technologies deployed within the Service. Essential qualities
for this post include: Good ICT Technical knowledge Flexibility The ability to work within a team or on your own if required The post requires education to diploma level, preferably in the ICT field, or an equivalent level of knowledge. Good knowledge of Microsoft 365 is highly desirable. The hours of work are
37 hours per week . The role involves shift working covering the period Monday to Friday 06:00 – 22:00hrs. Hybrid (Home / Base) working
is a potential option for this role. This will be discussed with candidates who are invited for interview. If you do not hear back within four weeks of the closing date, then please consider your application, on this occasion, to be unsuccessful. NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
#J-18808-Ljbffr
