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Services Delivery Manager – Connect 24 Radius Housing
Closing Date:
6 January 2025 Location:
Radius offices, Holywood Contract:
Permanent Job Ref:
FHA04021 The Services Delivery Manager will be responsible for the delivery of Connect 24 technology enabled services in accordance with the service standards and contract commitments of corporate and individual customers. Criteria To be shortlisted, candidates need to provide evidence of the following as a minimum: A level 6 qualification (e.g. HND, HNC, Degree)
OR
at least 5 years relevant experience in a services delivery management role Experience of managing teams and delivering results in a performance/target driven environment Excellent verbal and written communication skills with good interpersonal and team working skills with the ability to negotiate and influence others IT literate with the ability to interpret, report and make presentations Ability to plan and prioritise deployment of resources vs services requirements Experience of managing training and support provision In return, we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full-time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business. Closing date for applications is 6 January 2025, unless otherwise stated. Radius reserves the right to enhance criteria to facilitate shortlisting. Radius is an Equal Opportunities Employer.
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Closing Date:
6 January 2025 Location:
Radius offices, Holywood Contract:
Permanent Job Ref:
FHA04021 The Services Delivery Manager will be responsible for the delivery of Connect 24 technology enabled services in accordance with the service standards and contract commitments of corporate and individual customers. Criteria To be shortlisted, candidates need to provide evidence of the following as a minimum: A level 6 qualification (e.g. HND, HNC, Degree)
OR
at least 5 years relevant experience in a services delivery management role Experience of managing teams and delivering results in a performance/target driven environment Excellent verbal and written communication skills with good interpersonal and team working skills with the ability to negotiate and influence others IT literate with the ability to interpret, report and make presentations Ability to plan and prioritise deployment of resources vs services requirements Experience of managing training and support provision In return, we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full-time education up to 18 years of age), free employee health checks and a Cycle to Work scheme. Flexibility regarding working hours is also offered in some areas of the business. Closing date for applications is 6 January 2025, unless otherwise stated. Radius reserves the right to enhance criteria to facilitate shortlisting. Radius is an Equal Opportunities Employer.
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