Job summary You will be responsible for leading a team of Healthcare Assistants and Donor Care Supervisors, ensuring they are motivated, well-trained, and capable of delivering excellent care. You will be expected to foster a positive working environment, provide ongoing training, and support, and address any team issues or concerns that arise. You will use your clinical expertise and judgment to assess whether potential donors meet the necessary health and safety criteria for blood donation. This includes considering the donor's medical history, current health status, and any other relevant factors. This role requires strong leadership skills, clinical expertise, and a deep understanding of regulatory requirements. Youll be responsible for ensuring that the team delivers exceptional care while making critical decisions that affect donor safety and the overall quality of the service. Main duties of the job Taking clinical responsibility for ensuring the safe assessment and blood donation of our donors.Being accountable for the safe running of a blood donation session.Taking responsibility for ensuring an excellent donor experience.Maintaining the competency and skills of your team and yourself.Being able to adapt communication styles for difficult conversations.Maintaining your professional development to help us deliver improvements to our practice.Weekend and bank holiday working will be required. You can expect to work some long hours, but you wont be working more than five days a week. About us It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need. Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever. You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community. Job description Job responsibilities What we offer: No night shifts. TOIL (Time off in Lieu) Opportunities to work in other areas/specialisms. Facilitating donation NHSBT promotes flexible working opportunities where the role will allow. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years. NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role. Person Specification Qualifications Essential Demonstrate leadership qualities and understand the principles of best practice to deliver high quality care. Have experience of supporting the professional development of others. Have an understanding of clinical audit and research. Have experience of supporting improvements and change in practice. Have an awareness of patient safety initiatives and risk management. Have experience of working with Information Technology such as hand-held devices and Microsoft Office packages (Word, Excel and PowerPoint). Experience Essential Registered Nurse with current Nursing and Midwifery Council registration (which must be maintained) as Registered Nurse Adult Hold a full and valid UK driving licence with no more than 6 points.