SLLC 968 – Customer Engagement Officer – 409669

·
Full time
Location: Hamilton
· ·
Salary: £39,235 - £40,093 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 35 hours per week

Work From Home: Hybrid

This is an exciting opportunity for someone with vision, enthusiasm, and a passion for customer engagement to join our team. You will play a key role in developing and implementing strategies to engage and retain customers across South Lanarkshire Leisure and Culture’s arts, culture, and leisure activities.

Notes for Applicant:

Interview date: Wednesday 12 February 2025

Application Questions:

Question 1:

Outline your experience with developing and implementing customer engagement strategies. What specific results did you achieve?

Question 2:

Give an example of when you have previously worked with internal teams to enhance the customer experience.

South Lanarkshire Leisure and Culture SCIO

is a Scottish charitable incorporated organisation responsible for the delivery of leisure and cultural activities on behalf of South Lanarkshire Council.

As an employee of South Lanarkshire Leisure and Culture SCIO, you would also receive a wide range of benefits including:

Enrolment in award winning local government pension scheme

Up to 33 days annual leave which will be calculated into hours on commencement of the role.

Public holiday entitlement (up to 10 days)

Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave

Employee Discounts – including discounts at the cinema

Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

Please Apply online -

All correspondence will be via your email address.

Legislative Information:

This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.

Foreign Police Check:

Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable if you have lived or worked for 3 months or more (consecutively) abroad in the last 10 years.

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