Location:
(HEU) London- Broadgate
Job ID: R0068738
Date Posted: 2024-12-06
Company Name: Hitachi Zerocarbon Ltd
Profession (Job Category): IT, Telecom & Internet
Job Schedule: Full time
Remote: No
Job Description:
Our Values We are an equal opportunity employer and welcome all applicants for employment and do not discriminate against race, colour, religion, sex, sexual orientation, gender, or disability. Our diversity is what makes us stronger. We welcome applicants who are on or about to start their journey for building a family. We hire people, not roles. If you think you're qualified for a portion of a role and can demonstrate a proven ability to adapt and take on new challenges, we strongly encourage you to apply.
We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:
Wa - Harmony, Trust, Respect Makoto - Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin - Pioneering Spirit, Challenge
Benefits Package Along with a market competitive salary and discretionary bonus scheme, employees have the option to work flexibly in line with our hybrid working model and we would be happy to discuss this with you during the hiring process.
Company Funded Benefits Generous holiday entitlement - with the option to buy up to an additional 5 days per year A Holiday Banking scheme allowing you to bank untaken holiday to use another year Group Personal Pension Private Medical Insurance with self-funded option to cover family members Employee Assistance Programme available to all employees Personal Accident Insurance Voluntary Benefits (funded by employee) including: Cycle To Work scheme Gym Membership Dental Insurance with option to include dependent children Health screening Dining card What you'll be doing The Smart Charging Commissioning Engineer plays a pivotal role in implementing and maintaining Hitachi ZeroCarbon's advanced smart charging solutions. This is a new and central role within our well-respected delivery team. The position involves leading the commissioning, setup, and troubleshooting of smart charging software solutions - integrating them with various EV charging hardware. You'll be the primary point of contact for our onsite deployments working with our delivery team and customer contacts to deliver the highest standards of service and operational excellence.
The role demands a proactive approach, providing expert guidance, support, and training to our customers both remotely and in person. In addition, you will collaborate with internal teams to make continuous improvements to the existing onboarding processes and technology, based on learnings from each customer deployment. A key aspect of the role is the ability to adapt to evolving customer requirements, technologies and industry standards; ensuring that Hitachi ZeroCarbon continues to build on its reputation for market leading delivery and service support.
Key Responsibilities: Lead the commissioning, setup, and troubleshooting of smart charging software solutions, working with our programme delivery team, service desk and third line support teams Integrate and onboard our software systems with various EV charging hardware Provide post-commissioning support, customer training and updates as required Engage effectively with clients primarily in the UK and internationally, offering clear advice, support and training where necessary Work with HZC Product Team to identify new functionality to enhance, improve and streamline onboarding/platform support capabilities Document and report all operations activities undertaken, considering both the technical and regulatory aspects. This includes the drafting of 'how to' and help guides for both internal and external stakeholders Be available for travel to client sites within the UK and abroad, with occasional extended stays. What you bring to the team We're looking for a team player, who is motivated by delivering great work and the Hitachi vision. The role will be a mixture of remote-hybrid work with minimum 1-2 days/week working at Hitachi Office (Broadgate Tower, 20 Primrose Street, EC2A 2EW)
The ideal candidate will possess the following skills and background: Proficient understanding of smart charging software technologies and solutions. Knowledgeable about the integration of software systems with hardware. Strong understanding of electrical systems, power distribution, and EV charging infrastructure, including: BS 7671 (IET Wiring Regulations): Knowledge of the latest edition for safe electrical installations. IET Code of Practice for Electric Vehicle Charging Equipment Installation: Understanding of best practices for installing EV charging stations. Ability to read and interpret electrical schematics and technical drawings. Understanding of communication protocols such as OCPP (Open Charge Point Protocol) and TCP/IP networking Foundational understanding of EV charging hardware, although primary focus is software. Exceptional interpersonal skills, capable of communicating with a diverse range of client profiles. Project management skills UK Driving License is essential. Collaborative team player with the ability to work independently. Strong time management skills and meticulous attention to detail. A safety-first and customer-centric mindset is a must. Basic knowledge of any scripting language (i.e. Python) or use of Postman is beneficial. If, like us, you're pioneering, innovative and motivated to build a zero-carbon transportation future, accelerating the world's transition to greener, more efficient mobility please get in touch! #J-18808-Ljbffr
Job ID: R0068738
Date Posted: 2024-12-06
Company Name: Hitachi Zerocarbon Ltd
Profession (Job Category): IT, Telecom & Internet
Job Schedule: Full time
Remote: No
Job Description:
Our Values We are an equal opportunity employer and welcome all applicants for employment and do not discriminate against race, colour, religion, sex, sexual orientation, gender, or disability. Our diversity is what makes us stronger. We welcome applicants who are on or about to start their journey for building a family. We hire people, not roles. If you think you're qualified for a portion of a role and can demonstrate a proven ability to adapt and take on new challenges, we strongly encourage you to apply.
We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:
Wa - Harmony, Trust, Respect Makoto - Sincerity, Fairness, Honesty, Integrity Kaitakusha-Seishin - Pioneering Spirit, Challenge
Benefits Package Along with a market competitive salary and discretionary bonus scheme, employees have the option to work flexibly in line with our hybrid working model and we would be happy to discuss this with you during the hiring process.
Company Funded Benefits Generous holiday entitlement - with the option to buy up to an additional 5 days per year A Holiday Banking scheme allowing you to bank untaken holiday to use another year Group Personal Pension Private Medical Insurance with self-funded option to cover family members Employee Assistance Programme available to all employees Personal Accident Insurance Voluntary Benefits (funded by employee) including: Cycle To Work scheme Gym Membership Dental Insurance with option to include dependent children Health screening Dining card What you'll be doing The Smart Charging Commissioning Engineer plays a pivotal role in implementing and maintaining Hitachi ZeroCarbon's advanced smart charging solutions. This is a new and central role within our well-respected delivery team. The position involves leading the commissioning, setup, and troubleshooting of smart charging software solutions - integrating them with various EV charging hardware. You'll be the primary point of contact for our onsite deployments working with our delivery team and customer contacts to deliver the highest standards of service and operational excellence.
The role demands a proactive approach, providing expert guidance, support, and training to our customers both remotely and in person. In addition, you will collaborate with internal teams to make continuous improvements to the existing onboarding processes and technology, based on learnings from each customer deployment. A key aspect of the role is the ability to adapt to evolving customer requirements, technologies and industry standards; ensuring that Hitachi ZeroCarbon continues to build on its reputation for market leading delivery and service support.
Key Responsibilities: Lead the commissioning, setup, and troubleshooting of smart charging software solutions, working with our programme delivery team, service desk and third line support teams Integrate and onboard our software systems with various EV charging hardware Provide post-commissioning support, customer training and updates as required Engage effectively with clients primarily in the UK and internationally, offering clear advice, support and training where necessary Work with HZC Product Team to identify new functionality to enhance, improve and streamline onboarding/platform support capabilities Document and report all operations activities undertaken, considering both the technical and regulatory aspects. This includes the drafting of 'how to' and help guides for both internal and external stakeholders Be available for travel to client sites within the UK and abroad, with occasional extended stays. What you bring to the team We're looking for a team player, who is motivated by delivering great work and the Hitachi vision. The role will be a mixture of remote-hybrid work with minimum 1-2 days/week working at Hitachi Office (Broadgate Tower, 20 Primrose Street, EC2A 2EW)
The ideal candidate will possess the following skills and background: Proficient understanding of smart charging software technologies and solutions. Knowledgeable about the integration of software systems with hardware. Strong understanding of electrical systems, power distribution, and EV charging infrastructure, including: BS 7671 (IET Wiring Regulations): Knowledge of the latest edition for safe electrical installations. IET Code of Practice for Electric Vehicle Charging Equipment Installation: Understanding of best practices for installing EV charging stations. Ability to read and interpret electrical schematics and technical drawings. Understanding of communication protocols such as OCPP (Open Charge Point Protocol) and TCP/IP networking Foundational understanding of EV charging hardware, although primary focus is software. Exceptional interpersonal skills, capable of communicating with a diverse range of client profiles. Project management skills UK Driving License is essential. Collaborative team player with the ability to work independently. Strong time management skills and meticulous attention to detail. A safety-first and customer-centric mindset is a must. Basic knowledge of any scripting language (i.e. Python) or use of Postman is beneficial. If, like us, you're pioneering, innovative and motivated to build a zero-carbon transportation future, accelerating the world's transition to greener, more efficient mobility please get in touch! #J-18808-Ljbffr
