SMART Repair Administrator
£25,046pa, 40 hours per week Monday - Friday
Lexus Leicester
Are you a dynamic individual who thrives in a fast-paced environment? We’re looking for an Administrator to join our vibrant Retail Centre!
As a key player in our SMART Repair Department (small to medium car body repairs), you'll be the behind-the-scenes superstar supporting our Sales and Aftersales Teams to deliver exceptional experiences to our retail stores and customers.
It’s a fantastic opportunity to be part of something exciting and to become a valued member of our high-performing team.
What we can offer you
33 days’ annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available
Retail discounts that save you money every day
Gym discounts, cash healthcare plans, and a cycle-to-work scheme
Car discounts for new and used purchases and servicing
Flexible pension scheme to support your financial future
Family-friendly policies that help you spend more time with the people that matter
A wellbeing programme to support you and your family
Ongoing recognition from your peers and leadership team
A community volunteering day
What you’ll do day to day
Handle telephone, email and face to face enquiries.
Invoicing of vehicles to retail, corporate, trade customers and other Group 1 retailers.
Dealing with Credit Control.
Dealing with Insurance and Accident Management Companies.
General Administrator duties.
Checking courtesy cars in and out.
Outgoing phone calls including regular customer repair updates.
Booking in customers and setting up job packs.
Invoicing and debt chasing.
Liaison with internal and external customers and suppliers.
Liaison with Sales Department and administration of internal sales prep work.
Helpful skills and qualifications
A strong foundation in administrative tasks.
Expert proficiency in Microsoft Office, especially Excel and Word.
Strong IT skills and ability to input and process data.
Excellent communication skills to build rapport and share information clearly.
The ability to thrive under pressure and embrace new challenges.
A collaborative spirit and a passion for managing multiple tasks efficiently.
An exceptional eye for detail and a commitment to accuracy.
A team-oriented approach to achieve shared goals.
Previous motor industry experience is a plus but not essential.
Who we are
Group 1 Automotive is on an exciting growth journey. We’re the largest partner in the UK for Mercedes- Benz, Volkswagen and Audi, and second largest for BMW & MINI.
Home to more than 7000 colleagues who are dedicated to providing exceptional customer services, we have 113 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us
- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. In return, we recognise that the success of our business is because of our fantastic people. Which is why we’re committed to providing fantastic career opportunities, comprehensive training, competitive pay and benefits and full support personally and professionally.
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- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. In return, we recognise that the success of our business is because of our fantastic people. Which is why we’re committed to providing fantastic career opportunities, comprehensive training, competitive pay and benefits and full support personally and professionally.
#J-18808-Ljbffr
