Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.
We are looking for a Senior Adoption & Change Consultant to work in our Service Design & Delivery area of EMEA Services function.
You will be responsible for the successful and smooth adoption of Insight’s Connected Workforce solutions and services into the client’s environment. You will be working closely with the client to help them adapt to new ways of working, ensuring people, systems, processes, and ways of working are established to enable optimal outputs and they experience the maximum benefits from their investment of Insight’s solutions and services.
As well as playing a critical role in ensuring the successful and smooth adoption of Insight Connected Workforce solutions and services into its clients, you will also be working closely with Insight’s and client’s teams to drive the required changes and landing to ensure best uptake and embedding of Insight services.
So, if this is of interest to you then we would be keen to hear from you!
This role we are offering is a hybrid position; you will be expected to come into the office once a month and client sites as needed as part of your responsibilities.
Responsibilities:
Teach, train, coach and mentor teammates, promoting teammate satisfaction and enabling career progression. Manage larger and/or more complex projects and delivery with a high degree of efficiency, autonomy, and performance. Attend and/or present at external events and demonstrate expertise through thought leadership pieces, to represent Insight in the marketplace as a solution and services provider of choice. Own the adoption of IT projects to clients, accountable for ensuring utilization targets are met, and the delivery of anticipated client outcomes. Provide guidance, methodology, and best practice to the client adoption project team to ensure and maximize success. Influence and educate client stakeholders on smarter working and smart collaboration. Experience and Skills:
Previous experience gained in a change management/technology adoption position. Fully conversant with Microsoft Office suite (Outlook, Excel, and Word). Ability to provide effective leadership, build positive team spirit and inspire, motivate and support teammates. Excellent communication and influencing skills including negotiating and contracting. Possess the ability to marshal and manage resources (people, funding, materials, and support) to achieve a project or task. Able to manage own time efficiently and to manage multiple activities in parallel to accomplish the goals. High level of problem-solving and analytical skills, experience of championing change management programmes and continuous improvement initiatives. Working knowledge of market and industry, which can be used to drive engagement. Significant experience of collaborative working both internally and externally, and of quickly establishing trust and credibility. About Insight:
We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years. We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988, and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, enthusiastic about helping customers and the real people who sit behind them. Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this time, please presume that on this occasion, your application was not successful. A full job description will be provided upon application.
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Teach, train, coach and mentor teammates, promoting teammate satisfaction and enabling career progression. Manage larger and/or more complex projects and delivery with a high degree of efficiency, autonomy, and performance. Attend and/or present at external events and demonstrate expertise through thought leadership pieces, to represent Insight in the marketplace as a solution and services provider of choice. Own the adoption of IT projects to clients, accountable for ensuring utilization targets are met, and the delivery of anticipated client outcomes. Provide guidance, methodology, and best practice to the client adoption project team to ensure and maximize success. Influence and educate client stakeholders on smarter working and smart collaboration. Experience and Skills:
Previous experience gained in a change management/technology adoption position. Fully conversant with Microsoft Office suite (Outlook, Excel, and Word). Ability to provide effective leadership, build positive team spirit and inspire, motivate and support teammates. Excellent communication and influencing skills including negotiating and contracting. Possess the ability to marshal and manage resources (people, funding, materials, and support) to achieve a project or task. Able to manage own time efficiently and to manage multiple activities in parallel to accomplish the goals. High level of problem-solving and analytical skills, experience of championing change management programmes and continuous improvement initiatives. Working knowledge of market and industry, which can be used to drive engagement. Significant experience of collaborative working both internally and externally, and of quickly establishing trust and credibility. About Insight:
We believe that by giving you the freedom to think big and empower you to reach your full potential, together we will achieve the best outcomes. Along with excellent benefits and a compelling reward package, we offer the opportunity to work in a supportive environment with a high level of autonomy and creativity - there’s a reason our average employee tenure is over 6 years. We strive to display our three core values of Hunger, Heart, and Harmony every day. They represent and drive who we are here at Insight and by doing so we are doing amazing things. Insight started in a garage in 1988, and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is today. We are now a Global IT Services and Solutions business, enthusiastic about helping customers and the real people who sit behind them. Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this time, please presume that on this occasion, your application was not successful. A full job description will be provided upon application.
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